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WEEK IN REVIEW
Tuesday
Lynnwood police seek hit-and-run driver
Laundry fire sparks concerns over smoke detectors
Early morning gunfire wounds 2 in Everett
Monday


Economy may silence Everett Symphony's season
Inmates with mental illness bring extra costs t...
Help with heating bills late to arrive this year
Sunday


Nurse seeks help healing hidden wounds of wars
Count drags on long after the election's over
Groups work to help those in uniform
Saturday


Nearly 30 kids adopted during annual event in S...
Gold Bar couple admit animal cruelty in puppy m...
Arlington area man's arrest in alleged burglar'...
Friday


Nearly 2,000 turn out for Stevens Pass opening day
Victim of alleged burglary now a suspect in kil...
Shelter asks for diaper donations during holida...
Thursday


Safety long a concern for road involved in fata...
State budget's $2 billion hole will require dee...
County considers building for disaster response...
Wednesday


Jury will decide accident or murder in girl's s...
Marysville rejects idea of a much later start f...
Flu’s full force shocks an Edmonds man an...
 

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Associated Press  (click to enlarge)
Pamela Root holds her son Adam in their home in San Jose, Calif., on Thursday.
 
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Published: Saturday, October 31, 2009

Southwest Airlines apologizes for booting cranky toddler

SAN JOSE, Calif. — A spokesman for Southwest Airlines said the carrier has apologized to a mother who was kicked off a plane along with her unruly 2-year-old earlier this week.

Spokesman Chris Mainz said the airline called Pamela Root on Friday to apologize. He says Root also will receive a refund and a $300 travel voucher.

The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements.

Root said she was confident Adam's screams of "Go! Plane! Go!" and "I want Daddy!" would subside after the plane took off Monday in Amarillo, Texas.

The 38-year-old mom said she hoped to be compensated for the portable crib and diapers she had to buy for the extra night away from home.

READER COMMENTS
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screaming crying kids
Its to bad that so many parents allow there children to cry and scream in public places. Just because the parent is used to this noise does not mean everyone should have to listen to it. Go into any large store and you will see mothers walking around talking on cell phones while there children are giving everyone around them a massive headache. I say good for the airlines! Wish stores would do the same thing.
Dee Pudvah | Oct 31, 2009 7:14 am | 1 replies | View all | Post reply | Request removal

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