Published: Wednesday, November 25, 2009
Butterball’s help line has heard it all
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Associated Press
Prepared turkeys fill the kitchen at Butterball University in Naperville, Ill. If you need help with your turkey dinner, turn to today’s Good Life page for expert advice.
Workers at Butterball’s turkey-tips hotline are used to oddball situations:
The woman who cleaned out her turkey with a scrub brush.
People who thaw a turkey in the bathtub while washing their kids.
A man looking for a quick way to cook his turkey who put it in the oven on the cleaning cycle. (None of these are advisable.)
For Butterball, the nation’s top-selling turkey brand, preparing for such out-of-left-field calls is serious business. Each November and December — prime turkey-eating time — the hotline goes live. Fifty-five operators are on hand as the hot line receives 100,000 calls.
Through the nearly three decades the Turkey-Talk Line has been around, thousands of people have called 800-288-8372 in frantic moments to ask its experts everything from temperatures to techniques.
Associated Press
The woman who cleaned out her turkey with a scrub brush.
People who thaw a turkey in the bathtub while washing their kids.
A man looking for a quick way to cook his turkey who put it in the oven on the cleaning cycle. (None of these are advisable.)
For Butterball, the nation’s top-selling turkey brand, preparing for such out-of-left-field calls is serious business. Each November and December — prime turkey-eating time — the hotline goes live. Fifty-five operators are on hand as the hot line receives 100,000 calls.
Through the nearly three decades the Turkey-Talk Line has been around, thousands of people have called 800-288-8372 in frantic moments to ask its experts everything from temperatures to techniques.
Associated Press
Related
- Let's talk turkey 11/25/09
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