IRS the epitome of inefficiency
My garbage disposal died so I wanted to get my tax refund to help pay for a replacement. I called the IRS on a Monday early in January. After a long wait I was told that the system was overloaded with calls and to please call later in the week. I called on Friday. After a long wait, I finally put my phone on speaker mode. A very long time later, I got a live person who took my order and said I would receive them in about three days or so.
Time came and went and I received a card in the mail (form 9370 (C) Rev.11-1999) stating their supply of forms was depleted and they would send the forms when they received a new supply. No indication as to when that might be. I really missed my garbage disposal and hoped to get my forms soon. The card cost 32 cents to mail.
On Feb. 8, I was preparing to go to the mailbox to pick up the daily mail. Before I could go, my neighbor came by and said after going to several places, he had the forms I needed. When I opened the mailbox, sure enough, there was a large manilla envelope with my forms.
If all government agencies are run like the IRS, it is no wonder that our national debt is so high. I am thankful to be a taxpayer. So many of my friends do not have enough income to need forms to fill out. I count my many blessings every day. My needs are taken care of; I do not owe any debts. I have my needs and my wants. I don't need a garbage disposal -- but I really want one!
Clarice Umperovitch
Everett





