The Herald of Everett, Washington
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Published: Saturday, December 29, 2012, 12:01 a.m.

Columnist does go extra mile

I wish to commend the Everett Herald for carrying the travel column by Christopher Elliott. I am a avid reader of the column, never thinking I would actually be writing him. I had a altercation with Delta Air Lines and Hilton Honor Points. After many months of written letters, phone calls and emails, the situation was not resolved, and I felt I had done everything I could to get help. I then read Christopher's column on "persistence" and sent off a e-mail to him. He responded immediately, and I am happy to say my 530,000 miles were returned to my Hilton account. Thank you Christopher and Everett Herald.
Dr. Gale Flake
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Herald Editorial Board

Jon Bauer, Opinion Editor:

Carol MacPherson, Editorial Writer:

Neal Pattison, Executive Editor:

Josh O'Connor, Publisher:

Have your say

Feel strongly about something? Share it with the community by writing a letter to the editor. Send letters by e-mail to, by fax to 425-339-3458 or mail to The Herald - Letters, P.O. Box 930, Everett, WA 98206. Include your name, address and daytime phone number. (We'll only publish your name and hometown.) We reserve the right to edit letters, but if you keep yours to 250 words or less, we won’t ask you to shorten it. If your letter is published, please wait 30 days before submitting another. Have a question about letters? Contact Carol MacPherson at or 425-339-3472.