The Herald of Everett, Washington
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Published: Tuesday, December 17, 2013, 12:01 a.m.
Property taxes


Quit blaming county for change

After reading another letter to the editor in Sunday's Herald, "Rethink penalties to ACH customers," I felt compelled to write with a completely different side of this on-going saga.
In February I received the "ACH Discontinued" notice together with my real estate tax statement for taxes due in April and October. It was on a separate sheet of paper in bold print with "ACH Discontinued" on a separate line at the top of the page in very big red letters and it would have been very difficult not to see it. Among other information, it listed five options for ways to pay other than by the automatic payment program. Since I had always liked the convenience of this program, I placed a call to the treasurer's office and left a voice mail message for a call back. To my surprise within a few hours I did receive a call back, not from a clerk or other office personnel. It was from Kirke Sievers himself. He was very courteous and took the time to explain the reasons this was being implemented. His main concern seemed to be for the security of the taxpayers' personal information. He said he didn't want the county to be responsible for the accounts of Snohomish County taxpayers to be hacked into. It made me feel good (1) that he would take the time to call me and (2) that he sincerely cared about the security of our accounts.
I think the county is getting a bad rap by all the complaints from people that didn't bother to read the notice enclosed with their tax statements. My question to them would be: Don't they ever check their bank statement balances? I would certainly notice if I had a few thousand dollars more than I thought I should have, especially a couple of times a year.
Rose Marie Lang
Marysville
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Herald Editorial Board

Jon Bauer, Opinion Editor: jbauer@heraldnet.com

Carol MacPherson, Editorial Writer: cmacpherson@heraldnet.com

Neal Pattison, Executive Editor: npattison@heraldnet.com

Josh O'Connor, Publisher: joconnor@heraldnet.com

Have your say

Feel strongly about something? Share it with the community by writing a letter to the editor. Send letters by e-mail to letters@heraldnet.com, by fax to 425-339-3458 or mail to The Herald - Letters, P.O. Box 930, Everett, WA 98206. Include your name, address and daytime phone number. (We'll only publish your name and hometown.) We reserve the right to edit letters, but if you keep yours to 250 words or less, we won’t ask you to shorten it. If your letter is published, please wait 30 days before submitting another. Have a question about letters? Contact Carol MacPherson at cmacpherson@heraldnet.com or 425-339-3472.

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