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Spokane hospitals use online interpreters

  • Providence Sacred Heart Medical Center social worker Marilyn Stolp (left) connects new mom Carolina Salazar-Aleman and her husband, Ramon Sandoval, wi...

    Colin Mulvany / The Spokesman-Review

    Providence Sacred Heart Medical Center social worker Marilyn Stolp (left) connects new mom Carolina Salazar-Aleman and her husband, Ramon Sandoval, with a remote Spanish interpreter at Sacred Heart Medical Center in Spokane on May 16.

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  • Providence Sacred Heart Medical Center social worker Marilyn Stolp (left) connects new mom Carolina Salazar-Aleman and her husband, Ramon Sandoval, wi...

    Colin Mulvany / The Spokesman-Review

    Providence Sacred Heart Medical Center social worker Marilyn Stolp (left) connects new mom Carolina Salazar-Aleman and her husband, Ramon Sandoval, with a remote Spanish interpreter at Sacred Heart Medical Center in Spokane on May 16.

SPOKANE ó When two Providence Health hospitals in Spokane need help with patients who donít speak English they often are clicking onto an online interpretation service.
Sacred Heart Medical Center and Holy Family Hospital use the Columbus, Ohio, based Language Access Network. Itís used by 30 Providence facilities in the West.
It connects doctors and staff with medically trained interpreters on a video screen.
The Spokesman-Review reported that the languages most in demand in Spokane are Russian, Ukrainian, Spanish and Vietnamese.
The hospitals also still use some in-person translators who are often better but are more expensive and not always quickly available.
Story tags » Health organizationsSpokane

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