Volunteer job at library helps woman find independence, fulfillment

Jenny Diggins is a book walker.

She volunteers in Morgan’s Tales Used Book Store at the Stanwood-Camano Community Resource Center. The 23-year-old picks up donated books from a bin at the front counter and carries them across the room to the back office, where she sets them on a desk to be sorted and shelved later. She carries the books one at a time and pauses to rest before going back for another.

It might sound like an easy task. But for Jenny, who didn’t take her first steps until she was 12 years old and wouldn’t grip something for more than a moment up until last year, every trek across the small store is an accomplishment.

Jenny, diagnosed with cerebral palsy, is severely disabled. She has vision problems, limited mobility and can’t talk. She spends much of her time in a wheelchair and communicates using a iPad program that has different large pictures she can touch to have a voice say things like “I’d like to go to the bookstore to do my volunteer job” or “Hi, Debra, how are you today?”

Debra Kibler, an employment specialist for adults with disabilities, has worked with Jenny since December 2012. She’s with Village Community Services, an Arlington nonprofit that helps people with disabilities find the resources they need to be more independent at home, in social settings and at work, including volunteer jobs.

Kibler’s motto is “patient, kind, consistent,” and it has yet to fail her. Given time, compassion and stability, anyone can learn new skills and grow as a person.

Still, it takes more than Village to make a difference in the lives of families like Jenny Diggins’, she said.

Sherwood Community Services in Lake Stevens and the Arc of Snohomish County helped set Jenny up with technology: iPads that let her speak and big red buttons so she can trigger recordings of people reading pages from her favorite children’s books. She works with Therapeutic Riding in Stanwood and with an adaptive fitness trainer at the Marysville YMCA to improve her mobility. The Stanwood-Camano Community Resource Center found a niche for Jenny to volunteer as a book walker, and the Stanwood library has given her a new volunteer job during children’s story time. Jenny pushes her buttons to read parts of the stories as another librarian or volunteer holds up the book and turns the pages.

She’s come a long way from the preteen who couldn’t walk on her own and the shy high school student who struggled to wrap her hands around an object and hold on.

“It’s taken a lot of different programs to come together to get Jenny where she is,” said Suzy Diggins, Jenny’s mom.

Jenny went to school in Stanwood and when she graduated, her family and mentors were told that she had “plateaued” and it was unlikely she would ever be able to do a task that could be considered a job.

It can be easy to see such comments as the end of the road instead of an obstacle to overcome. Suzy Diggins wondered what she would do with her daughter to keep her healthy and happy, to make sure she had social interaction and a purpose in life.

Andrew Urie, with Sherwood Community Services, saw the plateau as a challenge.

“Jenny’s story, it’s not done,” he said. “But it’s amazing to see how far she’s come since two years ago.”

The tricky part is finding a way to keep the routines Jenny has grown comfortable with and push her a little more each day. Having the ideas, observations and support of a network of people makes that easier, Urie said.

Jenny’s dad Joe Diggins wants his daughter to have as much independence as possible. More than anything, though, he wants her to be happy, to find fulfillment through work and friendships.

“As the parent of a special needs child, to see her with other people and know other people care, and to see her build her own relationships, is so special,” he said.

Michaella Diggins, Jenny’s stepmom, has seen her do more than they ever thought possible. Jenny’s mobility and social skills have grown immensely over the last few years. She can walk on her own and interact with people. This summer, she was a bridesmaid in her stepsister’s wedding.

The volunteer work as a book walker gives Jenny purpose, Michaella Diggins said, and the job is “a really good match for her and her current abilities.”

Jenny’s family and mentors believe those abilities still are growing. The so-called plateau that worried them two years ago is nothing more than a memory. Jenny never ceases to surprise them.

Shortly after starting her work with Jenny, Kibler told Joe Diggins she’d read children’s books out loud during their session and Jenny had turned the pages for her. He was shocked.

“I just looked at her and said, ‘Jenny can’t turn a page,’” he said. “But no one told Deb that, so she turned the page for Deb. Just having someone pushing her with no mindset of ‘can’t’ but focusing on the ‘can’ is really powerful.”

It’s hard sometimes to focus on the can-do’s instead of the can not’s for people with disabilities, Jenny’s parents said. Changing their daughter’s life took family and friends, educators and experts, donors and dedicated volunteers.

They’ve all become part of Jenny’s village.

Kari Bray: 425-339-3439; kbray@heraldnet.com

To learn more or contribute to organizations that help Jenny and others with disabilities, go online to:

Village Community Services at www.villagecommunitysvcs.org.

Sherwood Community Services at www.sherwoodcs.org

Arc of Snohomish County at www.arcsno.org

YMCA of Snohomish County at www.ymca-snoco.org

Stanwood Therapeutic Riding at www.facebook.com, search “Stanwood Therapeutic Riding”

Stanwood-Camano Community Resource Center at www.stanwoodcamanoresources.org

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Local News

Ariel Garcia, 4, was last seen Wednesday morning in an apartment in the 4800 block of Vesper Dr. (Photo provided by Everett Police)
How to donate to the family of Ariel Garcia

Everett police believe the boy’s mother, Janet Garcia, stabbed him repeatedly and left his body in Pierce County.

A ribbon is cut during the Orange Line kick off event at the Lynnwood Transit Center on Saturday, March 30, 2024 in Lynnwood, Washington. (Annie Barker / The Herald)
‘A huge year for transit’: Swift Orange Line begins in Lynnwood

Elected officials, community members celebrate Snohomish County’s newest bus rapid transit line.

Bethany Teed, a certified peer counselor with Sunrise Services and experienced hairstylist, cuts the hair of Eli LeFevre during a resource fair at the Carnegie Resource Center on Wednesday, March 6, 2024, in downtown Everett, Washington. (Ryan Berry / The Herald)
Carnegie center is a one-stop shop for housing, work, health — and hope

The resource center in downtown Everett connects people to more than 50 social service programs.

Everett mall renderings from Brixton Capital. (Photo provided by the City of Everett)
Topgolf at the Everett Mall? Mayor’s hint still unconfirmed

After Cassie Franklin’s annual address, rumors circled about what “top” entertainment tenant could be landing at Everett Mall.

Snohomish City Hall on Friday, April 12, 2024 in Snohomish, Washington. (Olivia Vanni / The Herald)
Snohomish may sell off old City Hall, water treatment plant, more

That’s because, as soon as 2027, Snohomish City Hall and the police and public works departments could move to a brand-new campus.

Lewis the cat weaves his way through a row of participants during Kitten Yoga at the Everett Animal Shelter on Saturday, April 13, 2024, in Everett, Washington. (Ryan Berry / The Herald)
Downward cat? At kitten yoga in Everett, it’s all paw-sitive vibes

It wasn’t a stretch for furry felines to distract participants. Some cats left with new families — including a reporter.

FILE - In this Friday, March 31, 2017, file photo, Boeing employees walk the new Boeing 787-10 Dreamliner down towards the delivery ramp area at the company's facility in South Carolina after conducting its first test flight at Charleston International Airport in North Charleston, S.C. Federal safety officials aren't ready to give back authority for approving new planes to Boeing when it comes to the large 787 jet, which Boeing calls the Dreamliner, Tuesday, Feb. 15, 2022. The plane has been plagued by production flaws for more than a year.(AP Photo/Mic Smith, File)
Boeing pushes back on Everett whistleblower’s allegations

Two Boeing engineering executives on Monday described in detail how panels are fitted together, particularly on the 787 Dreamliner.

Ferry workers wait for cars to start loading onto the M/V Kitsap on Friday, Dec. 1, 2023 in Mukilteo, Washington. (Olivia Vanni / The Herald)
Struggling state ferry system finds its way into WA governor’s race

Bob Ferguson backs new diesel ferries if it means getting boats sooner. Dave Reichert said he took the idea from Republicans.

Traffic camera footage shows a crash on northbound I-5 near Arlington that closed all lanes of the highway Monday afternoon. (Washington State Department of Transportation)
Woman dies almost 2 weeks after wrong-way I-5 crash near Arlington

On April 1, Jason Lee was driving south on northbound I-5 near the Stillaguamish River bridge when he crashed into a car. Sharon Heeringa later died.

Owner Fatou Dibba prepares food at the African Heritage Restaurant on Saturday, April 6, 2024 in Everett, Washington. (Annie Barker / The Herald)
Oxtail stew and fufu: Heritage African Restaurant in Everett dishes it up

“Most of the people who walk in through the door don’t know our food,” said Fatou Dibba, co-owner of the new restaurant at Hewitt and Broadway.

A pig and her piglets munch on some leftover food from the Darrington School District’s cafeteria at the Guerzan homestead on Friday, March 15, 2024, in Darrington, Washington. Eileen Guerzan, a special education teacher with the district, frequently brings home food scraps from the cafeteria to feed to her pigs, chickens and goats. (Ryan Berry / The Herald)
‘A slopportunity’: Darrington school calls in pigs to reduce food waste

Washingtonians waste over 1 million tons of food every year. Darrington found a win-win way to divert scraps from landfills.

Foamy brown water, emanating a smell similar to sewage, runs along the property line of Lisa Jansson’s home after spilling off from the DTG Enterprises property on Tuesday, March 5, 2024, in Snohomish, Washington. Jansson said the water in the small stream had been flowing clean and clear only a few weeks earlier. (Ryan Berry / The Herald)
Neighbors of Maltby recycling facility assert polluted runoff, noise

For years, the DTG facility has operated without proper permits. Residents feel a heavy burden as “watchdogs” holding the company accountable.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.