Airlines boost on-time record; more bags lost

Airlines are doing a better job of staying on schedule now that fewer people are flying.

The U.S. Department of Transportation said Wednesday that 83.8 percent of domestic flights arrived on time in September, slightly better than September 2012’s 83.3 percent rate. It was a bigger improvement over July and August, when summer vacationers packed the nation’s airports and about one in four flights arrived late.

Hawaiian Airlines held its usual top spot in the ratings, with 95 percent of flights arriving within 14 minutes of schedule. Of the 16 reporting carriers, Southwest Airlines ranked last, with a 76 percent on-time mark.

Southwest spokeswoman Brandy King said “unexpected summer weather” and schedule changes caused delays. “We are aware of the pain points and are working on schedule tweaks that will improve our performance in the next few months,” she said.

Just under 1 percent of flights were canceled in September, up slightly from a year earlier.

The Transportation Department said three September flights might have violated federal rules on tarmac delays. Two were operated by United Airlines and one by Spirit Airlines. The Transportation Department said it was investigating the incidents.

Last month, the agency fined United $1.1 million for stranding passengers on 13 planes during a lengthy weather delay in Chicago in July 2012 — the biggest fine ever for overly long tarmac delays.

Travelers are lodging fewer complaints about the airlines. Through the first nine months of the year, complaints filed with the Transportation Department are running 14 percent lower than during the same period in 2012.

Through September, the rate of bags being lost, damaged or delayed was slightly higher than in 2012. Virgin America rated best at bag handling; American Eagle was last.

From July through September, airlines bumped 11,721 people off planes, down 24 percent from the same period last year. About 109,000 passengers voluntarily gave up seats — airlines frequently offer travel vouchers to encourage volunteers to leave oversold planes.

September ranking:

1. Hawaiian Airlines, 95.5 percent

2. Delta Air Lines, 90.3 percent

3. Endeavor Air, 88.8 percent

4. US Airways, 88.3 percent

5. Alaska Airlines, 87.6 percent

6. AirTran Airways, 86.8 percent

7. Virgin America, 84.9 percent

8. United Airlines, 84.6 percent

9. Mesa Airlines, 84.6 percent

10. American Airlines, 83.7 percent

11. ExpressJet, 83.4 percent

12. SkyWest Airlines, 83.2 percent

13. JetBlue Airways, 83.1 percent

14. American Eagle, 82.2 percent

15. Frontier Airlines, 76.9 percent

16. Southwest Airlines, 76.3 percent

Average of all U.S. airlines: 83.8 percent

More in Herald Business Journal

An Alaska Airlines Embraer 175. The carrier plans to use this model on routes to and from Paine Field in Everett. (Alaska Airlines)
Alaska Airlines hopes to be a decent neighbor in Everett

Diana Birkett Rakow shared aspects of the company’s philosophy as keynote at an Economic Alliance event.

Aerospace supplier MTorres is taking off in Everett

Spanish company has received nearly $40 million in new projects since opening near Boeing in Everett.

US manufacturers have produced 150 million guns since 1986

The vast majority of all U.S.-produced firearms were sold domestically.

Safe saves Everett Office Furniture’s future after fire

The business was able to reopen because vital paperwork was preserved.

Economists: Trump’s infrastructure math off by 98 percent

One study found that states increase total spending by $1.06 for every federal dollar received.

More than 60 Boeing 737s per month: Can suppliers keep up?

There was lots of talk this week about the prudence and pressures of soaring production rates.

Developer proposes an 18-story building in Lynnwood

It would be the second-tallest in the county and include apartments with retail space.

Snohomish County business licenses

PLEASE NOTE: Business license information is obtained monthly from the Washington Secretary… Continue reading

New Everett mayor speaks out about business in city, region

Q&A: Cassie Franklin on what can be done to get Boeing to build the 797 here and attract new industries.

Most Read