Comcast to hire 140 in Snohomish County

California’s loss is Washington’s gain. Cable TV and Internet giant Comcast says it will move some 1,000 call-center jobs from three cities in Northern California to call centers in Washington, Oregon and Colorado. About 140 of those positions will come to existing Comcast customer-service centers in Lynnwood and Everett.

The company Tuesday cited the high cost of living and doing business in California as the reason behind the decision to shut down the call centers in Sacramento, Livermore and Morgan Hill at the end of November.

Steve Kipp, vice president of communications for Comcast in Washington, said expansion here will mean an increase of 180 call-center jobs in the state, where the company already employs 1,300 call-center workers. There are about 360 call-center workers now in Lynnwood, which also is the company’s state headquarters, and 337 in Everett. Comcast also has a call center in Fife in Pierce County, with 616 workers.

Comcast is reorganizing call centers around areas of specialization, Kipp said in an email.

“When all the positions are filled in the coming months, Comcast’s Fife call center customer service representatives will handle calls from Comcast customers throughout the West who want to order new services,” Kipp said, “while the call centers in Lynnwood and Everett will take calls from customers who need help with Comcast products and services, including cable television, high-speed Internet and phone service.”

Job openings here will be posted at www.comcast.com/careers. “We will be hiring immediately and expect to continue to fill openings into next year,” Kipp said.

Displaced California workers were receiving information about severance or relocation. Regional vice president Andrew Johnson said Comcast still will employ about 20,000 people in that state.

More in Herald Business Journal

Snohomish County’s campaign to land the 797 takes off

Executive Dave Somers announced the formation of a task force to urge Boeing to build the plane here.

A decade after the recession, pain and fear linger

No matter how good things are now, it’s impossible to forget how the collapse affected people.

Panel: Motorcycle industry in deep trouble and needs help

They have failed to increase sales by making new riders out of women, minorities and millennials.

Costco rises as results display big-box retailer’s resiliency

Their model has worked in the face of heightened competition from online, brick-and-mortar peers.

For modern women, 98-year-old rejection letters still sting

In a stark new video, female Boeing engineers break the silence about past inopportunity.

Tax reform needs the public’s input on spending priorities

The GOP tax plan is a good idea, but the next step should give us a voice on how taxes are spent.

Commentary: GM, Boeing fight a war of words over Mars

Boeing is strongly signaling how crucial deep-space exploration is to its future.

Under cloud of ethics probes, Airbus CEO Enders to step down

He leaves in 2019 after 14 years. Meanwhile, aircraft division CEO Fabrice Bregier leaves in February.

$4.99 sandwich promotion irks some Subway business owners

Management insists that “most franchisees support the promotion.”

Most Read