Groupon launches appointment scheduling tool

Groupon is launching an online scheduling tool so small businesses can let customers book appointments more easily.

The tool launched Monday lets Groupon users book appointments for massages, haircuts, guided tours and other services they purchase deals for. Businesses can also use it to book appointments that are not sold through Groupon Inc.

The Chicago-based online deals company says it is offering the scheduler free of charge to businesses that use Groupon. It will also be free for merchants that sign up in the next three months, even if they haven’t offered any Groupon deals. The company didn’t say how much the service will cost later.

Restaurants and hotels aren’t eligible. Groupon said they usually have their own scheduling systems in place and the tool, called Groupon Scheduler, doesn’t support these types of businesses right now.

The move is part of Groupon’s long-term push to offer services and tools that would encourage small businesses to run more deals through the company.

The tool is based on technology from a Canadian company it bought last fall, OpenCal.

Groupon users will be able to book appointments when they buy a Groupon, or wait till later. They can also change or cancel appointments online. Users can also continue to schedule with the merchant directly.

The tool will let merchants track their customers, including what other appointments they have made and how much they spend during each visit.

More in Herald Business Journal

Teddy, an English bulldog, models Zentek Clothing’s heat regulating dog jacket. (Ian Terry / The Herald)
Everett clothing company keeps your dog cool and stylish

Zentek uses space-age fabrics to moderate the temperature of pets and now humans.

Everett engineers learn lessons from Mexico City catastrophe

Structural scientists went to help after the September earthquake there and studied the damage.

Providence said to be in talks for merger with Ascension

The two Catholic health organizations have been exploring joining forces, sources say.

Hospital companies merge as insurers encroach on their turf

An anticipated deal between Providence St. Joseph Health and Ascension is only the latest.

DaVita to sell off medical groups including The Everett Clinic

Another round of health care consolidation means The Everett Clinic could soon get new ownership.

Engine trouble hits Air New Zealand’s 787 Dreamliners

A Rolls-Royce engine was shut down and was afterward found to be seriously damaged.

Washington, Amazon sue company over seller training programs

Braintree is accused of using deceptive ads promising information on how to make money on Amazon.

Lockheed-Martin dominates global arms sales, Boeing is 2nd

The combined sales of U.S.-based companies totaled $217 billion.

The Marine Corps’ version of the F-35 Joint Strike Fighter is designed to land vertically like a helicopter. (Lockheed Martin)
F-35 fighter costs, $1 trillion over 60 years, draw scrutiny

Pentagon’s ability to repair F-35 parts at military depots is six years behind schedule.

Most Read