McNerney: Confident in 787, Boeing workers

Boeing CEO Jim McNerney on Friday sent employees the following message addressing the company’s challenges with the 787 program:

The 787 and our commitment to safety

I’m confident in the 787 because I’m confident in Boeing people.

This week the U.S. Federal Aviation Administration (FAA) and international regulatory agencies temporarily suspended 787 commercial flights in response to two widely reported in-service incidents with the airplane’s batteries that have called into question the safety of the 787 fleet.

As everyone inside the company knows, nothing is more important to us than the safety of the passengers, pilots and crew members who fly aboard Boeing commercial and military aircraft. We also understand the importance of maintaining the confidence of customers and the flying public in the safety of the overall global air transportation system and the Boeing products that operate within it.

We have high confidence in the safety of the 787 and stand squarely behind its integrity as the newest addition to our product family. We are working around the clock to support the FAA, our customers, and others in the investigations, and we’ve committed to make available all Boeing resources to help find answers as quickly as possible. In short, in the days ahead, we will take the steps necessary to assure our customers and their passengers of the 787’s safety and to return the airplanes to service.

Despite the negative news attention over the past several days, I remain tremendously proud of employees across the company for the decade of effort that has gone into designing, developing, building, and delivering the most innovative commercial airplane ever imagined. Since entering service 15 months ago, the 787 fleet has completed 18,000 flights and 50,000 flight hours with eight airlines, carrying more than 1,000,000 passengers safely to destinations around the world. While the 787’s dispatch reliability rate is on par with the best-in-class introduction of the 777, we will not be satisfied until the 787 meets the even higher standard of performance we set for it and promised to our customers.

My confidence in the future of the 787 is underpinned by my trust and confidence in you, the men and women of Boeing who have worked so hard, for so long, to deliver this game-changing new airplane to the world’s airlines. Time and again, you have risen to both the challenges inherent to fundamental innovation, and the day-to-day problem-solving that is part of every new product introduction.

As we learn more about the specific events in question and the plan to return to flight, we will be sure to pass them along to you. Until then, keep up the great work on behalf of our customers and Boeing.

Jim

More in Herald Business Journal

Camano artist mixes flask, paintings for successful cocktail

Art flasks prove popular as bachelorette gifts, birthday presents and wedding favors.

Tesla rolls out the design for its 500-mile electric big rig

The truck will have an Autopilot system, which can maintain a set speed and slow down in traffic.

Washington revenues up $319 million

The state is projected to have nearly $2.8 billion in reserves by the end of the biennium.

How Airbus’s A380 deal with Emirates evaporated in Dubai

It came down to concern by Emirates that Airbus might shut down the jumbo program.

Everett’s Sentry Credit celebrates a quarter century in business

Sentry Credit Inc. in Everett is celebrating its 25th year in business.… Continue reading

Funko donates hundreds of Pop! Heroes to Christmas House

Everett’s toy and collectibles maker Funko has donated hundreds of its Pop!… Continue reading

Donate coats for Clothes for Kids of Snohomish County

Washington Energy Services is conducting a local coat drive to benefit Clothes… Continue reading

Seattle Premium Outlets extend hours over Thanksgiving holiday

Seattle Premium Outlets will be offering extended Black Friday shopping hours in… Continue reading

Equipment rental and sales business H&E opens Mukilteo shop

Company hopes to capitalize on construction occuring in northwest Washington.

Most Read