SEATTLE — New glitches in Washington’s health insurance marketplace are causing problems for some new insurance customers.
The Seattle Times reported about a hundred people have called to say they paid their premiums but have been told by insurance companies or their doctors they don’t have insurance.
The CEO of the Washington Health Benefit Exchange says they are victims of system defects and data issues.
Richard Onizuka said those defects have been messing up invoices and payment systems.
Some people were billed incorrectly. In other cases, people paid their bills and the money never made it to their insurance companies.
Onizuka said the problems affect fewer than 5 percent of the 164,000 people who bought private insurance plans through Washington Healthplanfinder.
Information from: The Seattle Times, http://www.seattletimes.com