Associated Press
LOS ANGELES — A Tokyo-bound flight returned to Los Angeles hours into the journey after the crew discovered that one of the passengers had boarded the wrong plane, All Nippon Airways said Wednesday.
The pilot of Flight 175 decided to return to the originating airport as part of the airline’s security procedures, ANA said in statements that apologized to passengers but supported the decision.
The flight left Los Angeles International Airport at 11:36 a.m. Tuesday and returned at 7:33 p.m.
Model Chrissy Teigen and her singer husband, John Legend, were aboard and she live-tweeted the developments. She wondered on Twitter why the plane was turning around four hours into the 11-hour flight.
“Why did we all get punished for this one person’s mistake? Why not just land in Tokyo and send the other person back? How is this the better idea, you ask? We all have the same questions,” she wrote.
Teigen also tweeted photos, videos and updates as they waited to resume the trip.
“Taking off!!!” she finally tweeted early Wednesday.
a flying first for me: 4 hours into an 11 hour flight and we are turning around because we have a passenger who isn’t supposed to be on this plane. Why…why do we all gotta go back, I do not know
— christine teigen (@chrissyteigen) December 27, 2017
ANA said it was trying to determine how the passenger boarded the wrong flight.
“At the time during the flight, the pilot in command was presented with information about the discrepancy in the passenger manifest. Based on the available information in flight, he made the correct decision to return to LAX,” ANA said.
The airline said it supported the pilot’s decision “out of the abundance of caution and safety for the passengers and crew.”
“ANA would like to express its apologies to the passengers for the inconvenience,” the airline said. “We take great pride providing exemplary customer service, and on this flight we failed to do so.”
Lmao after all this I will have spent 8 hours on a flight to nowhere. Like we were all just havin a great time up here flyin in the sky watching gran torino time to go home now
— christine teigen (@chrissyteigen) December 27, 2017
I won’t be able to sleep until I know how this person figured out they were on the wrong flight. That’s all I ask. 150 people have been majorly inconvenienced, please, just tell me
— christine teigen (@chrissyteigen) December 27, 2017
Why did we all get punished for this one person’s mistake? Why not just land in Tokyo and send the other person back? How is this the better idea, you ask? We all have the same questions.
— christine teigen (@chrissyteigen) December 27, 2017
@chrissyteigen walking off her flight like. pic.twitter.com/fM33oGgjHA
— Carly Heading (@carlyylalaa) December 27, 2017
My first tweet can’t be more epic than this: just survived an 8-hour LAX-LAX flight with @chrissyteigen and @johnlegend on #ANA #NH175 pic.twitter.com/yY0vIqfcja
— Raffy (@Raffywu) December 27, 2017
Police were interviewing all the people seated around the mystery person once we got off the plane. Why would they do this! I MUST KNOW MORE
— christine teigen (@chrissyteigen) December 27, 2017
no one will spill anything 🙁 I wish I had more for you guys. I wish I could be your snowden
— christine teigen (@chrissyteigen) December 27, 2017
Breaking pic.twitter.com/8WPEFZ4sh4
— christine teigen (@chrissyteigen) December 27, 2017
— christine teigen (@chrissyteigen) December 27, 2017
Getting on another flight now oh bless
— christine teigen (@chrissyteigen) December 27, 2017
Taking off!!! Please don’t be the same menu please don’t be the same menu
— christine teigen (@chrissyteigen) December 27, 2017
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