A security guard stands outside the Telefonica headquarters in Madrid, Spain, on Friday, May 12. The Spanish government said several companies including Telefonica had been targeted in ransomware cyberattack that affected the Windows operating system of employees’ computers. (AP Photo/Paul White)

A security guard stands outside the Telefonica headquarters in Madrid, Spain, on Friday, May 12. The Spanish government said several companies including Telefonica had been targeted in ransomware cyberattack that affected the Windows operating system of employees’ computers. (AP Photo/Paul White)

Huge cyberattack forces Microsoft to offer free tech fix

By SYLVIA HUI and JIM HEINTZ / Associated Press

LONDON — Teams of technicians worked “round the clock” Saturday to restore hospital computer systems in Britain and check bank or transport services in other nations after a global cyberattack hit dozens of countries and crippled the U.K.’s health system.

The worldwide attack was so unprecedented that Microsoft quickly changed its policy and announced that it will make security fixes available for free for older Windows systems, which are still used by millions of individuals and smaller businesses.

In Russia, where a wide array of systems came under attack, officials said services had been restored or the virus contained.

The extortion attack, which locked up computers and held users’ files for ransom, is believed to be the biggest of its kind ever recorded, disrupting services in nations as diverse as the U.S., Russia, Ukraine, Spain and India.

Europol, the European Union’s police agency, said the onslaught was at “an unprecedented level and will require a complex international investigation to identify the culprits.”

The ransomware appeared to exploit a vulnerability in Microsoft Windows that was purportedly identified by the U.S. National Security Agency for its own intelligence-gathering purposes and was later leaked to the internet.

Before Friday’s attack, Microsoft had made fixes for older systems, such as 2001’s Windows XP, available only to mostly larger organizations that paid extra for extended technical support. Microsoft says now it will make the fixes free for everyone.

It was not yet known who perpetrated Friday’s attacks. Two security firms — Kaspersky Lab and Avast — said they had identified the malicious software behind the attack in over 70 countries, although both said the attack had hit Russia the hardest.

In Britain, the National Cyber Security Center said it is “working round the clock” with experts to restore vital health services.

British Home Secretary Amber Rudd — who was chairing a government emergency security meeting Saturday in response to the attack — said 45 public health organizations were hit, though she stressed that no patient data had been stolen. The attack froze computers at hospitals across the country, with some canceling all routine procedures. Patients were asked not to go to hospitals unless it was an emergency and even some key services like chemotherapy were canceled.

Security officials in Britain urged organizations to protect themselves from ransomware by updating their security software fixes, running anti-virus software and backing up data elsewhere.

The Russian Interior Ministry, which runs the country’s police, confirmed it was among those that fell victim to the ransomware, which typically flashes a message demanding a payment to release the user’s own data.

Ministry spokeswoman Irina Volk was quoted by the Interfax news agency Saturday as saying the problem had been “localized” and that no information was compromised. But the ministry’s website still carried a banner on Saturday afternoon saying that technical work was continuing.

A spokesman for the Russian Health Ministry, Nikita Odintsov, said on Twitter that the cyberattacks on his ministry were “effectively repelled.”

“When we say that the health ministry was attacked you should understand that it wasn’t the main server, it was local computers … actually nothing serious or deadly happened yet,” German Klimenko, a presidential adviser, said on Russian state television.

Russian cellular phone operators Megafon and MTS said some of their computers were hit and the Russian national railway system said although it was attacked, rail operations were unaffected.

Russia’s central bank said Saturday that no incidents had “compromising the data resources” of Russian banks, state news agency Tass reported.

French carmaker Renault’s assembly plant in Slovenia halted production after it was targeted in the global cyberattack. Radio Slovenia said Saturday the Revoz factory in the southeastern town of Novo Mesto stopped working Friday evening to stop the malware from spreading — and was working with the central office in France to resolve the problem.

Krishna Chinthapalli, a doctor at Britain’s National Hospital for Neurology & Neurosurgery who wrote a paper on cybersecurity for the British Medical Journal, said many British hospitals still use Windows XP software, introduced in 2001.

Security experts said the attack appeared to be caused by a self-replicating piece of software that enters companies when employees click on email attachments, then spreads quickly internally from computer to computer when employees share documents.

The security holes it exploits were disclosed several weeks ago by TheShadowBrokers, a mysterious group that has published what it says are hacking tools used by the NSA. Shortly after that disclosure, Microsoft announced that it had already issued software “patches,” or fixes, for those holes — but many users haven’t yet installed the fixes or are using older versions of Windows.

In the U.S., FedEx Corp. reported that its Windows computers were “experiencing interference” from malware, but wouldn’t say if it had been hit by ransomware.

Elsewhere in Europe, the attack hit companies including Spain’s Telefonica, a global broadband and telecommunications company.

Germany’s national railway said Saturday departure and arrival display screens at its train stations were affected, but there was no impact on actual train services. Deutsche Bahn said it deployed extra staff to busy stations to help customers, and recommended that they check its website or app for information on their connections.

Other European organizations hit by the massive cyberattack included soccer clubs in Norway and Sweden, with IF Odd, a 132-year-old Norwegian soccer club, saying its online ticketing facility was down.

Heintz reported from Moscow.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Local News

LifeWise local co-directors Darcie Hammer and Sarah Sweeny talk about what a typical classroom routine looks like on Monday, April 14, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
Everett off-campus Bible program draws mixed reaction from parents

The weekly optional program, LifeWise Academy, takes children out of public school during the day for religious lessons.

Protesters line Broadway in Everett for Main Street USA rally

Thousands turn out to protest President Trump on Saturday in Everett, joining hundreds of other towns and cities.

An EcoRemedy employee checks a control panel of their equipment at the Edmonds Wastewater Treatment Plant on Thursday, April 17, 2025 in Edmonds, Washington. (Olivia Vanni / The Herald)
Edmonds launches technology to destroy PFAS

Edmonds is the first city in the country to implement… Continue reading

Over a dozen parents and some Snohomish School District students gather outside of the district office to protest and discuss safety concerns after an incident with a student at Machias Elementary School on Friday, April 18, 2025 in Snohomish, Washington. (Olivia Vanni / The Herald)
Parents protest handling of alleged weapon incident at Machias Elementary

Families say district failed to communicate clearly; some have kept kids home for weeks.

Irene Pfister, left, holds a sign reading “Justice for Jonathan” next to another protester with a sign that says “Major Crimes Needs to Investigate,” during a call to action Saturday, April 12, 2025, in Arlington. (Aspen Anderson / The Herald)
Arlington community rallies, a family waits for news on missing man

Family and neighbors say more can be done in the search for Jonathan Hoang. The sheriff’s office says all leads are being pursued.

Mary Ann Karber, 101, spins the wheel during Wheel of Forunte at Washington Oakes on Tuesday, April 1, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
Lunch and Wheel of Fortune with some Everett swinging seniors

She’s 101 and he’s 76. At Washington Oakes, fun and friendship are on the menu.

Freylands Elementary fifth grader Vaughn Kipnis takes a turn shoveling dirt to help plant a Niobe Golden Weeping Willow along the banks of Lake Tye during an Arbor Day celebration at Lake Tye Park on Friday, April 28, 2023, in Monroe, Washington. Students from Mrs. Sager and Mrs. Slater’s classes took a field trip to help the city plant the park’s newest tree. (Ryan Berry / The Herald)
Enjoy spring weather for Arbor Day celebrations

Towns across the county are getting in on tree-planting festivities on Friday and Saturday.

Man steals delivery van in Brier, deputies seek help identifying suspect

A man stole a delivery van Wednesday afternoon in Brier… Continue reading

Janet Garcia walks into the courtroom for her arraignment at the Snohomish County Courthouse on Monday, April 22, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Everett mother found competent to stand trial in stabbing death of 4-year-old son

A year after her arraignment, Janet Garcia appeared in court Wednesday for a competency hearing in the death of her son, Ariel Garcia.

Everett council member to retire at end of term

Liz Vogeli’s retirement from the council opens up the race in the November election for Everett’s District 4 seat.

Jacquelyn Jimenez Romero / Washington State Standard
Gov. Bob Ferguson signing Senate Bill 5480, a bill that would exempt medical debt from credit reports, on Tuesday.
WA bill to keep medical debt off credit reports signed into law

Washingtonians’ medical debt will not be included in their credit reports, under… Continue reading

State budget cuts could hurt education work at nonprofits

Programs the state legislature could cut include assistance to children in foster care and a program helping ninth graders stay on track to graduate.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.