OLYMPIA — Eight insurance companies have agreed to revamp the information they give consumers about contraception benefits.
The insurance companies were responding to a request from state Insurance Commissioner Mike Kreidler.
A 2014 phone survey conducted by pro-choice groups of the eight health insurers selling plans inside Washington state’s exchange — Wahealthplanfinder — found that women seeking information about contraceptive coverage were given false or inaccurate information.
Under the Affordable Care Act, health insurers must cover all federally approved methods of contraception with no copays or co-insurance.
The “secret shopper” survey took place from July to November 2014. Volunteers called each of the eight health insurers and asked about contraceptive benefits. The Insurance Commissioner’s office says many struggled to answer or could not answer specific questions.