Lawsuit: Deadly fire was caused by natural-gas water heater

An Everett woman, 87, died in the 2019 fire. The lawsuit claims Puget Sound Energy rarely inspected the home’s gas lines.

The gas flow control valve, which plaintiffs say was severely corroded. (Court documents)

The gas flow control valve, which plaintiffs say was severely corroded. (Court documents)

EVERETT — The family of an elderly Everett woman killed in a 2019 house fire is suing Puget Sound Energy and others, alleging her death was preventable if not for the negligence of the state’s largest natural gas provider.

Josefa Starbuck was killed in the two-alarm April 2019 fire off Mukilteo Boulevard. She was 87. Her daughter, Marilyn, was seriously injured. The home on Shore Avenue, built in 1948, was a total loss. Damages were estimated to be over $700,000, according to the lawsuit.

The family had a new water heater installed five years before the fire. Puget Sound Energy supplied the natural gas to fuel it, according to the family’s lawsuit filed last week in Snohomish County Superior Court.

In early 2020, one of the f amily’s lawyers, Scott Carness, and others started investigating the fire’s origins. They found the natural gas fuel contained excessive water, the family alleges. The “wet gas” entered the gas flow control valve, causing severe corrosion. That stopped the valves from closing properly. The gas kept flowing. Then nearby floor planks ignited.

The valve was taken to a New York lab for testing. It “looked like it had been brought up from the Titanic,” Carness told The Daily Herald.

Carness called it a “ticking time bomb.”

“Basically, it blew up,” he said.

PSE owned the water heater and was responsible for its maintenance, the lawsuit claims. The private utility first brought gas lines to the home in 1972. But it rarely, if ever, inspected the gas lines or leased appliances, like the water heater, the family alleges. And PSE reportedly didn’t allow the Starbuck family to repair the appliances themselves.

Foam streaked a driveway hours after a fire in a home killed an elderly woman and injured her adult daughter in 2019 in Everett. (Caleb Hutton / The Herald)

Foam streaked a driveway hours after a fire in a home killed an elderly woman and injured her adult daughter in 2019 in Everett. (Caleb Hutton / The Herald)

On April 25, 2019, Charles Starbuck was taking a shower in the Everett home. When he pulled open the shower curtain, he found thick, dark smoke coming from the floor, according to the lawsuit. There was a fire coming from the basement.

Marilyn Starbuck was asleep in her room in the basement. She awoke to the sound of fire outside her door. She opened the door and tried to crawl across the basement floor to the stairs. As she moved, she saw flames coming from the bottom of the water heater, the lawsuit states.

By the time she got up the stairs, her body was engulfed in flames. She got out of the house and rolled on the grass to extinguish them.

Meanwhile, Josefa Starbuck was trapped inside. A neighbor heard screaming and tried to rescue her. He was able to grasp her hand, but the smoke was too much.

About 50 firefighters and medics from Everett, Mukilteo, Marysville, South County Fire and Naval Station Everett converged on the neighborhood, The Herald reported at the time.

First responders found Josefa Starbuck in the bedroom. Charles and Josefa had been married for 60 years, having met on a blind date in England in 1958. They eventually moved to Everett, where he worked as an emergency room doctor.

Everett firefighters at a residential fire that killed Josefa Starbuck, 87, in 2019. (Everett Fire Department)

Everett firefighters at a residential fire that killed Josefa Starbuck, 87, in 2019. (Everett Fire Department)

“They’re devastated,” Carness said. “They are broken.”

The family fears other PSE customers could face a similar fate.

In 2021, PSE reported over 151,000 natural gas customers in Snohomish County. Statewide, that number tops 900,000.

Bradford White manufactured the water heater. A gas flow control valve was made by Honeywell International. Both are also defendants in the lawsuit.

PSE and Bradford White declined to comment because the litigation is pending.

Jake Goldstein-Street: 425-339-3439; jake.goldstein-street@heraldnet.com. Twitter: @GoldsteinStreet.

Talk to us

More in Local News

Marysville firefighters respond to a 12-year-old boy who fell down a well Tuesday May 30, 2023 in Marysville, Washington. (Photo provided by Marysville Fire District)
Marysville firefighters save boy who fell 20 feet into well

The 12-year-old child held himself up by grabbing on to a plastic pipe while firefighters worked to save him.

Highway 9 is set to be closed in both directions for a week as construction crews build a roundabout at the intersection with Vernon Road. (Washington State Department of Transportation)
Weeklong closure coming to Highway 9 section in Lake Stevens

Travelers should expect delays or find another way from Friday to Thursday between Highway 204 and Lundeen Parkway.

Students arriving off the bus get in line to score some waffles during a free pancake and waffle breakfast at Lowell Elementary School on Friday, May 26, 2023, in Everett, Washington. (Ryan Berry / The Herald)
800 free pancakes at Everett’s Lowell Elementary feed the masses

The annual breakfast was started to connect the community and the school, as well as to get people to interact.

Marysville Mayor Jon Nehring speaks at the groundbreaking event for the I-5/SR 529 Interchange project on Tuesday, May 23, 2023 in Marysville, Washington. (Olivia Vanni / The Herald)
$123M project starting on Highway 529 interchange, I-5 HOV lane

A reader wondered why the highway had a lane closure despite not seeing work done. Crews were waiting on the weather.

Justin Bell was convicted earlier this month of first-degree assault for a December 2017 shooting outside a Value Village in Everett. (Caleb Hutton / Herald file)
Court: Snohomish County jurors’ opaque masks didn’t taint verdict

During the pandemic, Justin Bell, 32, went on trial for a shooting. Bell claims his right to an impartial jury was violated.

Gary Fontes uprights a tree that fell over in front of The Fontes Manor — a miniature handmade bed and breakfast — on Friday, May 12, 2023, at his home near Silver Lake in Everett, Washington. (Ryan Berry / The Herald)
Everett’s mini-Frank Lloyd Wright builds neighborhood of extra tiny homes

A tiny lighthouse, a spooky mansion and more: Gary Fontes’ miniature world of architectural wonders is one-twelfth the size of real life.

Will Steffener
Inslee appoints Steffener as Superior Court judge

Attorney Will Steffener will replace Snohomish County Superior Court Judge Janice Ellis, who is retiring in June.

News logo for use with stories about Mill Creek in Snohomish County, WA.
Police: Mill Creek man fatally stabbed wife amid financial woes

After quitting his job at Amazon, the man amassed about $50,000 in debt, triggering a discussion about finances, he told police.

Outside of the current Evergreen Recovery Centers' housing to treat opioid-dependent moms with their kids on Thursday, May 25, 2023 in Everett, Washington. (Olivia Vanni / The Herald)
$8M in behavioral health grants to benefit children, youth, families

Snohomish County awarded one-time federal funding to five projects that will reach at least 440 new people each year.

Most Read