Everett Clinic not serving needs of patients in insurance dispute

The Everett Clinic is in a contract dispute with Regence over its Medicare Advantage Plan (“In Medicare Advantage stalemate, Everett Clinic patients left in limbo,” The Herald, Jan. 10). Regence is protecting their customers by paying all claims in the interim and are honoring the Public Health Emergency guidelines. The Everett Clinic on the other hand is refusing to do so and are declining to schedule any appointments for people with this specific medical coverage.

Patients have no recourse other than to move their care to other facilities. Many people are just learning about this and are having to find new care providers on short notice. Other area care providers are feeling the strain of this and are scheduling new patients several months out while dealing with the lingering effects of covid and staffing issues.

It can be said that at least these other providers are trying to help people. The Everett Clinic is taking this dispute out on the patients. It’s a disservice to those who rely on health care services. They have chosen profit over people. When asked if customer service professionals would be willing to discuss the issue they are advising customers to write a letter.

Many won’t trust the Everett Clinic with their health care again. They have shown they don’t care. I’m writing a letter to The Herald instead.

Michael Huston


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