Recent letters to the editorial and Tom Burke’s column (“Times change but need for local news remains,” The Herald, Jan. 18) addressing elimination of home carrier delivery have almost all made good points. But two key issues which (effectively) have not been addressed are newspapers’, especially the Herald’s, lack of timely communication and failure to garner subscriber input.
We heard about the pending elimination of editions and switch to mail delivery through our very disappointed carrier weeks before even the Seattle Times article, and The Herald said nothing until late December. (Did the Herald expect the carriers, getting laid off during the holidays, not to speak up?) Both papers are 100 percent correct that local journalism must be preserved, but unilaterally taking away the unique subscriber experience both papers used to provide seems a poor way to make that happen.