The Buzz: At your service
Published 3:52 pm Tuesday, September 1, 2009
All businesses need to give good customer service, and business editor Mike Benbow shares three tips on how to do just that: Listen carefully, keep your cool and watch for misperceptions.
And if all that sounds like too much work, you can just outsource customer service to “Steve” and “Brad” over at All-India Customer Service Centre Ltd. in Bangalore.
More choices: With summer nearly over, childhood recreation experts have devised seven ways to keep kids busy before they return to school.
That’s a dramatic, 350 percent increase from the same period 40 years ago, when children’s end-of-summer time-filling options numbered just two: Go Outside and Play, and Grab a Broom and Sweep the Garage.
God love ‘em: A team from Southern California won the United States its fifth straight Little League World Series on Sunday, defeating Taiwan.
Before the game, Vice President Joe Biden, who played baseball as a boy, was inducted into the Little League Hall of Excellence. The Taiwan team paid homage to the verbally clumsy Biden by committing a costly baserunning gaffe in the fifth inning.
— Mark Carlson, Herald staff
