Monroe library adds videophone for hearing impaired patrons

Published 10:46 pm Monday, May 4, 2009

MONROE — The deaf and hearing impaired can now place a free call in Monroe, thanks to the ingenuity of the Monroe Library staff.

A patron approached and asked if the library would consider installing a videophone.

“She has a friend who is deaf,” said managing librarian Betsy Lewis. “She knew something about videophones and she thought it would be a good thing for the library.”

A videophone is basically a telephone with a television screen that can transmit video and audio communications between people in real time. People can communicate with each other using sign language.

A hearing person can call a deaf friend and vice versa by using a video relay service, basically a third person who can translate sign language. This service has been around for a while and is free.

The videophone is the only one available in the Sno-Isle library system, which includes libraries across Snohomish and Island counties.

“I’m not aware of one for public use that is in the vicinity,” Lewis said.

The library is more than a place to check out books, she said. It’s also a community gathering place and a resource for a diverse community.

The videophone “reinforces that role in the community,” she said.

The videophone cost nothing.

A staff member donated the television monitor and Salt Lake City-based Sorenson Communications donated the videophone equipment.

To use the videophone, stop by the information desk at the library.

Debra Smith: 425-339-3197, dsmith@heraldnet.com.