Providence caregivers are being overworked

Regarding The Herald’s Nov. 25 story about contract talks with employees of Providence Hospital and Homecare (“High caseloads are compromising care, hospice workers say”):

I am a hospice nurse with Providence. A patient recently brought this article to my attention. I don’t live in the Everett area so I did not read it until recently.

And it bothers me that there is information in the article that clearly is false and misleading. Particularly this statement by Mary Beth Walker, Providence spokeswoman:

“The union claims caregivers are overworked, when in reality both our home health and hospice caregiver caseloads are below the national averages and are no higher than any of our other home health and hospice facilities in Washington.”

I know for a fact this is not true, because out of frustration, I interviewed with the other main hospice provider. I was told that nurses were expected to see three patients a day and they did not have productivity numbers as they were aware Providence has. Here at Providence, our productivity goals by management are to see four per day, and if we don’t have four on our schedule, we are asked to call in to see if help is needed to maintain the productivity goal.

Three patients a day may seem like it’s not too much for someone who isn’t familiar with the work. If you factor in all the phone calls, orders, etc., that need to be attended to, three can be just enough to keep the work day within eight hours.

Kristin Fahlstrom

Lake Forest Park

Talk to us

More in Opinion

March 7, 2021: Unwanted advance
Editorial cartoons for Sunday, March 7

A sketchy look at the news of the day.… Continue reading

Pallet, CEO, Amy King Thursday afternoon at Pallet in Everett on January 21, 2020. (Kevin Clark/The Herald)
Editorial: Everett should wait on ‘no-sit, no-lie’ ordinance

With a shelter project just months away, the threat of fines and jail seem ill-timed and inhumane.

FILE - In this Feb. 16, 2021, file photo people line up to fill their empty propane tanks in Houston. A Democratic senator is calling for federal investigations into possible price gouging of natural gas in the Midwest and other regions following severe winter storms that plunged Texas and other states into a deep freeze that caused power outages in million of homes and businesses. (Brett Coomer/Houston Chronicle via AP, File)
Viewpoints: Lone Star State not alone in its vulnerability

It’s not just the linked infrastructure in Texas that’s at risk during extreme climate events.

Comment: State transportation budget can’t leave anyone behind

Projects to aid pedestrians, cyclists and the disabled need greater funding than allocated.

Comment: Legal cannabis best bet to curb illicit suppliers

Vetted and licensed marijuana suppliers offer regulated products that ensure safe use by adults.

Herald must honor pledge to impartial reporting

I appreciate the need for a well-informed public. I also understand the… Continue reading

Sounders have lost good players to bad decisions, too

In regards to the recent sports opinion piece (“Is Wilson next superstar… Continue reading

Editorial cartoons for Saturday, March 6

A sketchy look at the news of the day.… Continue reading

A magazine ad from the 1930s uses an illustration of a physician who recommends Lucky Strike cigarettes as "less irritating."
Editorial: Reject Big Tobacco’s plea to clear nicotine’s name

Altria wants the FDA to help it promote new products as ‘healthier’ alternatives to smoking.

Most Read