Check This Out: ‘Raving Fans: A Revolutionary Approach to Customer Service’
Published 12:01 am Wednesday, June 1, 2011
“Raving Fans: A Revolutionary Approach to Customer Service,” by Ken Blanchard; recommended by Debbie Emge, city of Snohomish economic development manager.
“This is my go-to book on how to treat customers and to be successful in business,” Emge says.
