Delayed emergency dispatch software to go live in October

Published 12:35 pm Friday, June 26, 2015

EVERETT — An overhaul of Snohomish County’s emergency dispatch software has been rescheduled for Oct. 27.

A launch date earlier this month, and others in previous years, were canceled because bugs still needed to be worked out.

The multimillion-dollar project involves the implementation of New World Systems as the software relied upon by emergency dispatchers and to be used by police, firefighters and corrections staff.

A regional incident management team is expected to oversee the launch. The project is managed through SNOPAC and SNOCOM, the county’s two primary dispatch centers based in Everett and Mountlake Terrace.