Flight attendant helped to land American Airlines 767

CHICAGO — Patti DeLuna hadn’t piloted a plane in about 20 years until this week.

Back then, it was a small Cessna. On Monday, she quickly stepped up to a Boeing 767 airliner.

DeLuna, 61, an American Airlines flight attendant, helped her captain land the airliner at O’Hare International Airport after the flight’s first officer fell ill with stomach flu.

“I was the best available (back-up pilot) they had on the plane,” DeLuna said Tuesday from her California home. “I spent a lot of time in the cockpit looking at the flight deck panel and asking questions. My first question to the captain was, ‘Where are the brakes?”’

DeLuna was scheduled to be off work on Monday, but she was called in to replace another flight attendant for the trip from San Francisco to Chicago with 225 passengers on board.

The flight to O’Hare was running late. Then, about two hours into the flight, after the first officer made repeated trips to the bathroom, the captain moved him to a spare seat in the rear of the cockpit and DeLuna took over his right seat at the flight controls, she said.

At first, the veteran captain of American Flight 1612 checked to see if any off-duty pilots were on the flight. No luck.

The flight’s purser also had been a pilot many years ago. But DeLuna, with a mere 300 flight hours and a commercial pilot’s certificate that she earned in about 1970 and was no longer current, was selected by the captain.

“That doesn’t mean I’m a hot shot pilot, it only means I was the best they had — I was the best candidate for the job at the time,” DeLuna said.

“I felt terrible for the first officer,” she went on. “But I was so excited. It was way more fun than serving meals from the galley.”

“I was thinking about survival. I was thinking about getting it down the best I could. I don’t feel like a hero. When you work on an airplane, you work as a team. You do whatever you can do to help.”

The captain assigned DeLuna to change the altimeter settings a few times because the altimeter gauge, which measures the airplane’s altitude, was on the right side of the flight deck panel, she said. She also familiarized herself with the cockpit’s public-address system.

“Otherwise, I let the captain know I was not the panicky type,” said DeLuna, who has been a flight attendant for 32 years, 14 1/2 of them at American. She previously worked for TWA and Flying Tigers, she said.

“The captain had me watch for traffic and listen to the radio for our aircraft call number to receive course headings from air-traffic control,” she said.

American officials said the flight crew did an outstanding job handling the situation.

One pilot is fully capable of flying a 767. In fact, the sophisticated plane, equipped with an array of computers, can fly and land by itself.

But there is plenty of work for two pilots to do, especially during a descent to the crowded airspace around Chicago and at touchdown.

“Two heads are better than one,” DeLuna said, “even though the captain was so collected and really, really good. What was most important was that we did our jobs in a connected fashion.”

No announcement was made to the passengers about the change of pilots, DeLuna said. The plane landed normally.

The Chicago-based first officer, who vomited repeatedly during the flight, rested until the plane was parked at the gate in Chicago.

“He missed a beautiful landing,” DeLuna said.

The first officer was treated by paramedics and taken to a local hospital, where he was later released. He was recuperating at home on Tuesday, officials said.

“This was an example of how our flight attendants are able to step up to the plate in an emergency,” said Jeff Pharr, a spokesman for the Association of Professional Flight Attendants. “We are proud of what they do to keep passengers safe.”

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Local News

Olivia Vanni / The Herald 
The Mukilteo Lighthouse. Built in 1906, it’s one of the most iconic landmarks in Snohomish County.
The Mukilteo Lighthouse. Built in 1906, it’s one of the most iconic landmarks in Snohomish County. (Olivia Vanni / The Herald)
Mukilteo mayor vetoes council-approved sales tax

The tax would have helped pay for transportation infrastructure, but was also set to give Mukilteo the highest sales tax rate in the state.

Marysville Mayor Jon Nehring gives the state of the city address at the Marysville Civic Center on Wednesday, Jan. 31, 2024, in Marysville, Washington. (Ryan Berry / The Herald)
Marysville council approves interim middle housing law

The council passed the regulations to prevent a state model code from taking effect by default. It expects to approve final rules by October.

x
State audit takes issue with Edmonds COVID grant monitoring

The audit report covered 2023 and is the third since 2020 that found similar issues with COVID-19 recovery grant documentation.

Bothell
Bothell man pleads guilty to sexual abuse of Marysville middle schoolers

The man allegedly sexually assaulted three students in exchange for vapes and edibles in 2022. His sentencing is set for Aug. 29.

Larsen talks proposed Medicaid cuts during Compass Health stop in Everett

Compass Health plans to open its new behavioral health center in August. Nearly all of the nonprofit’s patients rely on Medicaid.

Snohomish County Health Department Director Dennis Worsham on Tuesday, June 11, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Snohomish County Health Department director tapped as WA health secretary

Dennis Worsham became the first director of the county health department in January 2023. His last day will be July 3.

Edmonds Police Chief Loi Dawkins speaks after the city council approved her appointment on Tuesday, July 8, 2025 in Edmonds, Washington. (Olivia Vanni / The Herald)
Edmonds City Council confirms new police chief

Assistant Chief Loi Dawkins will begin in the role Aug. 1. She has more than 23 years of law enforcement experience, including three years in Edmonds.

Community members gather for the dedication of the Oso Landslide Memorial following the ten-year remembrance of the slide on Friday, March 22, 2024, at the Oso Landslide Memorial in Oso, Washington. (Ryan Berry / The Herald)
The Daily Herald garners 6 awards from regional journalism competition

The awards recognize the best in journalism from media outlets across Alaska, Idaho, Montana, Oregon and Washington.

The Edmonds City Council discuss the levy during a city council meeting on Tuesday, July 8, 2025 in Edmonds, Washington. (Olivia Vanni / The Herald)
Edmonds votes to place levy lid lift on the ballot

By a vote of 5-2, the council decided to put the $14.5 million property tax levy lid lift to voters in November.

A trash hauler from Republic Services. (Provided photo)
Growing Teamsters strike disrupts garbage pickup in Snohomish County

Republic Services said a temporary work stoppage is causing some customers in the county to experience “temporary service delays.”

Lily Lamoureux stacks Weebly Funko toys in preparation for Funko Friday at Funko Field in Everett on July 12, 2019.  Kevin Clark / The Herald)
Everett-based Funko ousts its CEO after 14 months

The company, known for its toy figures based on pop culture, named Michael Lunsford as its interim CEO.

‘Courageous’ teen dives into Silver Lake to rescue 11-year-old

Gauge Bryant, 13, brought the child to the surface. The 11-year-old is in stable but critical condition, authorities said.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.