Uncharted territory: The questions for businesses are many

Life and commerce might never be the same when the coronavirus outbreak subsides.

Tom Hoban

Tom Hoban

Businesses, private schools and property owners around the region are bracing for April, when mortgages, rents and bills are due in the middle of a mandated stay-in-place order.

Shawn O’Donnell’s American Grill & Irish Pub in south Everett was directly affected by the COVID-19 shutdown order. He’s working on accessing federal support and thinking optimistically about opening back up, hopefully soon. “The order came the day before St Patrick’s Day, our biggest day of the year, so when we re-open we are probably going to celebrate St. Patrick’s Day every month for a while,” O’Donnell said.

Real estate owners are bracing for a potential impact, too. Protections offered to apartment renters from a statewide eviction moratorium do not exempt renters from paying eventually, and the order only applies to those directly affected by a government order. Most rental property owners are deploying strategies to help their tenants find resources so they don’t fall behind while they operate their management teams under new protocols.

Many office, industrial and retail property owners are dusting off their old playbook from the 2008-10 real estate crash and the post-9/11 economy to help support tenants, some of whom will also enjoy eviction protection from the moratorium. Retail is expected to be particularly hard hit, so shopping malls and other retail centers who were already struggling on thin margins are going to need a lot of help to get back to healthy operations again. Assisting them in getting funds to bridge the gap is also part of their strategic goodie bag.

For Everett’s Archbishop Murphy High School, these are unprecedented times, as well. As a private school, they are entirely supported by tuition. Conveniently for them, though, distance learning was already baked into the school that keeps students learning on snow days. “We are a college preparatory school,” explained Steve Schmutz, the school’s president, “so the academic rigor and pace our students and parents expect has required that we have a distance learning model in place for years.”

Schmutz feels for the students and families right now, especially seniors, who could experience their last months of high school at home. “We’re on schedule for students to complete their coursework on time, take their scheduled final exams and matriculate to the next grade level or to college, as planned,” Schmutz said. “While it might be unorthodox, our students are finding creative ways to engage with one another and still capture the high school experience at home. Students are even planning to have our spring talent show online.”

When we’re all allowed to return to school and work, new questions will arise about how much space we really need after we become practiced at distance learning and working from home. Office space, in particular, may be reconfigured or downsized if outcomes prove favorable. It may take people some time to re-socialize the same way, so will restaurants set aside new seating areas with a bit more space around them to coax them back in? Will food costs go up as new cleaning protocols are deployed to keep customers comfortable? How will entertainment events change? Will colleges and universities re-examine their delivery model and maybe find efficiencies that mercifully turn the tide on the high cost of tuition?

Lots of questions, very few answers in these unprecedented times. In the meantime, we hunker down, support our healthcare workers, protect our frail and look forward like never before to the day when we can reconnect at a human level with a random high five, a simple handshake or a hug.

Occasional contributor Tom Hoban is chairman and co-founder of Hoban Family Office, a real estate investment and services enterprise in Everett.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Business

The Coastal Community Bank branch in Woodinville. (Contributed photo)
Top banks serving Snohomish County with excellence

A closer look at three financial institutions known for trust, service, and stability.

Image from Erickson Furniture website
From couch to coffee table — Local favorites await

Style your space with the county’s top picks for furniture and flair.

Nichole Webber: Drawing up plays for athletes and politics

The communications director for the city of Everett believes leadership is rooted in honesty, integrity and selfless commitment to others.

2025 Emerging Leader DeLon Lewis (Olivia Vanni / The Herald)
DeLon Lewis: Helping students succeed

Program specialist for Everett Community College believes leadership is about building bridges.

2025 Emerging Leader Natalie Given (Olivia Vanni / The Herald)
Natalie Given: Building trust and communicating concerns

Everett Police Department’s Public Information Officer builds relationship and better communication.

2025 Emerging Leader Scott Hulme (Olivia Vanni / The Herald)
Scott Hulme: Standing up for downtown

Business development manager for the Downtown Everett Association brings property owners, tenants and city leaders together.

2025 Emerging Leader Anthony Hawley (Olivia Vanni / The Herald)
Anthony Hawley: Creating friendships and filling pantries

Since 2021, Hawley has increased donations to Lake Stevens Community Food Bank through fundraising and building donor relationships.

2025 Emerging Leader Rick Flores (Olivia Vanni / The Herald)
Rick Flores: Learning lessons from marching band

Directs the Mathematics, Engineering, Science Achievement program at WSU Everett helps underrepresented students with tutoring, specialized courses, mentorship and support networks.

2025 Emerging Leader Melinda Cervantes (Olivia Vanni / The Herald)
Melinda Cervantes: Making sure every voice is heard

Prolific volunteer facilitates connections between Spanish-speaking public representatives and community members.

2025 Emerging Leader Megan Kemmett (Olivia Vanni / The Herald)
Megan Kemmett: Seeking solutions to any problem or obstacle

Executive director of Snohomish Community Food Bank overcomes obstacles to keep people fed.

2025 Emerging Leader Kellie Lewis (Olivia Vanni / The Herald)
Kellie Lewis: Bringing community helpers together

Edmonds Food Bank’s marketing and communications director fosters connections to help others.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.