Ferguson calls out price gouging by online sellers

A Mill Creek woman was selling N95 masks at six times regular price, says a cease-and-desist letter.

OLYMPIA — Attorney General Bob Ferguson is taking aim at five businesses, including one in Mill Creek, for selling sought-after products like protective masks and hand sanitizer at exorbitant prices through Amazon.com.

Ferguson sent letters last week to each of the independent sellers with a warning to cease-and-desist charging unreasonably high prices for items in high demand due to the COVID-19 outbreak, or else they could be sued and face hefty fines.

“Price-gouging during an emergency is morally wrong, and a violation of the Consumer Protection Act,” Ferguson said in a statement Tuesday. “These businesses are charging exorbitant prices on products that are essential for the health and well-being of Washingtonians. We will use all of the tools at our disposal to prevent price-gouging during this public health emergency.”

Meanwhile, thousands of residents are urging the state to investigate businesses they think are operating in violation of Gov. Jay Inslee’s stay home directive.

Inslee announced a new web page Monday allowing people to lodge complaints online. Within minutes of it going live, a thousand complaints had been received, said David Postman, the governor’s chief of staff. The number had swelled to 4,000 by Tuesday morning.

“It’s more than I anticipated,” he told reporters.

Postman said they’ll need to figure out the best means of following up and educating owners of non-essential businesses about the restrictions and why they are in place. They don’t have the people to knock on doors of 4,000 businesses, he said.

Regarding price-gouging, there is no state law which specifically addresses such behavior. It would be considered an unfair or deceptive practice under the the state’s Consumer Protection Act, according to Ferguson’s office.

Ferguson sent a cease-and-desist letter March 26 to JoAnn Chan of Mill Creek. In it, he said he received information from Amazon that she had been selling 3M N95 masks “at an excessive price during the public health emergency related to the COVID-19 pandemic.”

She was reportedly selling the masks on her storefront, Unaffiliated Nature, for $41.24 between Feb. 10 and March 16 compared to $6.98 before the emergency, according to the attorney general’s office.

If she did not stop, she could be sued and face fines up to $2,000 per violation, Ferguson wrote.

“In this time of uncertainty, consumers should not have to worry about being charged excessive prices for goods they need to stay healthy. My office will hold sellers accountable for price gouging during this emergency,” Ferguson wrote in the letter.

The attorney general sent similar letters March 26 to businesses in Spokane, Seattle, Gig Harbor and Issaquah.

Other businesses found to be price-gouging during the crisis can expect to get cease-and-desist letters, too, according to Ferguson’s office.

Jerry Cornfield: 360-352-8623; jcornfield@herald net.com. Twitter: @dospueblos.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Local News

Gage Wolfe, left, a senior at Arlington High School and Logan Gardner, right, a senior at Marysville Pilchuck High School work with their team to construct wooden framed walls, copper plumbing, electrical circuits and a brick facade on Tuesday, Feb. 10, 2026 in Marysville, Washington. (Olivia Vanni / The Herald)
High schoolers construct, compete and get career-ready

In Marysville, career technical education students showed off all they’d learned at the SkillsUSA Teamworks Competition.

The Edmonds City Council on Tuesday, Jan. 6 in Edmonds, Washington. (Will Geschke / The Herald)
Edmonds issues moratorium on development in Deer Creek aquifer

The ordinance passed unanimously Tuesday, giving the city time to complete a study on PFAS in the area.

Taylor Scott Richmond / The Herald
Getchell High School students protest ICE during their walkout demonstration on Wednesday in Marysville.
Marysville students peacefully protest ICE

Around 150 Getchell High School students walked out of school to line 67th Avenue Northeast as cars drove by on Wednesday morning.

Logo for news use featuring Snohomish County, Washington. 220118
Snohomish County voters continue to approve most school levies, bonds

The Monroe School District operations levy, which was failing after initial results, was passing Thursday with 50.4% of the vote.

People fish from the pier, hold hands on the beach and steer a swamped canoe in the water as the sun sets on another day at Kayak Point on Monday, June 12, 2023, in Stanwood, Washington. (Ryan Berry / The Herald)
Kayak Point Park construction to resume

Improvements began in 2023, with phase one completed in 2024. Phase two will begin on Feb. 17.

Everett
Everett to pilot new districtwide neighborhood meetings

Neighborhoods will still hold regular meetings, but regular visits from the mayor, city council members and police chief will take place at larger districtwide events.

A truck drives west along Casino Road past a new speed camera set up near Horizon Elementary on Wednesday, May 8, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Crashes, speeding down near Everett traffic cameras

Data shared by the city showed that crashes have declined near its red light cameras and speeds have decreased near its speeding cameras.

Community Transit is considering buying the Goodwill Outlet on Casino Road, shown here on Tuesday, Jan. 6, 2026 in Everett, Washington. (Will Geschke / The Herald)
Community Transit to pay $25.4M for Everett Goodwill property

The south Everett Goodwill outlet will remain open for three more years per a proposed lease agreement.

Logo for news use featuring Snohomish County, Washington. 220118
Parent support collaborative worries money will run out

If funding runs out, Homeward House won’t be able to support parents facing drug use disorders and poverty.

Carlos Cerrato, owner of Taqueria El Coyote, outside of his food truck on Thursday, Jan. 29, 2026 in Lynnwood. (Olivia Vanni / The Herald)
Everett proposes law to help close unpermitted food carts

The ordinance would make it a misdemeanor to operate food stands without a permit, in an attempt to curb the spread of the stands officials say can be dangerous.

The Lynnwood City Council meets in their chambers on Tuesday, Feb. 17, 2026 in Lynnwood, Washington. (Olivia Vanni / The Herald)
Lynnwood reconsiders Flock, discusses immigration resolution

Police Chief Cole Langdon said the department is “extremely limited” in its ability to intervene during federal immigration operations.

Amid cold, wind and rain, people fish along a pier in Edmonds while they watch a state ferry travel to Kingston on Monday, Nov. 17 in Edmonds, Washington. (Will Geschke / The Herald)
State ferries to implement 3% credit, debit card surcharge

The legislature approved the fee last year to help cover the cost of credit and debit card fees. It goes into effect on March 1.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.