A 787 Dreamliner at the assembly plant in Everett on Sept. 21, 2016. (Kevin Clark / Herald file)

A 787 Dreamliner at the assembly plant in Everett on Sept. 21, 2016. (Kevin Clark / Herald file)

Boeing tests Dreamliner windows, searches for other flaws

The company learned that a supplier of cockpit windows had modified its production process.

By Julie Johnsson and Siddharth Philip / Bloomberg

Boeing is scrutinizing the flight-deck windows of some of its 787 Dreamliners as the beleaguered planemaker expands its search for potential manufacturing flaws that have delayed deliveries of its marquee jetliner, according to people briefed on the matter.

Chicago-based Boeing has been testing the cockpit windows in a limited batch of aircraft after learning a supplier modified its production process, two of the people said, asking not to be identified because the matter is sensitive. Boeing wants to ensure the windows still meet its requirements after the change, but the testing isn’t expected to affect March deliveries, one of the people said.

The emergence of yet another potential glitch comes as Boeing’s mechanics and engineers work furiously to try and restart 787 Dreamliner deliveries by the end of this month, in line with what executives promised during a January earnings call. The U.S. manufacturer hasn’t handed over any of the jets since October after discovering more of the tiny dimples in the inner lining where the carbon-fiber fuselage barrels are fused to form the jet’s frame. New issues with the plane could pose problems for shipments beyond this month, making it more difficult for Boeing to meet its delivery target for the year.

When asked about the window checks, a Boeing representative referred back to the company’s March 9 statement that said it is “progressing through inspections and rework as necessary on undelivered airplanes.”

“Based on our current plans, we continue to expect to resume delivering 787s by the end of March; however, we will continue to take the time necessary and will adjust any delivery plans as needed,” the statement said.

A supplier revising its manufacturing methods typically wouldn’t make headlines. But with Boeing under scrutiny from regulators and customers after two fatal crashes involving its 737 Max and a slew of production glitches, officials need to ensure the modified processes still meet all requirements. The testing of flight-deck windows in other batches of Dreamliners is still ongoing, one of the people said.

The production disruptions have forced Boeing to store more than 80 Dreamliners around its factories and in the California desert, creating a new worry just as the crisis surrounding its 737 Max subsides. For some customers, the delays threaten to hamstring aircraft for which financing is already lined up, while for others, the expanding inspections provide an excuse to avoid taking expensive new jets at a time when international travel has been laid low by Covid-19.

Boeing has been working with its suppliers since late last year to find the source of manufacturing flaws with its 787 Dreamliner aircraft. Spirit AeroSystems, which makes the Dreamliner’s nose and cockpit, said last month that it’s conducting an engineering analysis of so-called “noncomformities” on its portion of the carbon-fiber frame.

A key 787 buyer, Air Lease, has cautioned that production issues “seem to have mushroomed” for the twin-aisle jet. “There’s just greater and greater levels of inspections going on,” John Plueger, CEO of the Los Angeles-based aircraft lessor, said.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Business

Liesa Postema, center, with her parents John and Marijke Postema, owners of Flower World on Wednesday, Dec. 31, 2025 in Snohomish, Washington. (Olivia Vanni / The Herald)
Flower World flood damage won’t stop expansion

The popular flower center and farm in Maltby plans 80 additional acres.

Mike Fong
Mike Fong will lead efforts to attract new jobs to Everett

He worked in a similar role for Snohomish County since Jan. 2025 and was director of the state Department of Commerce before that.

Washington State Governor Bob Ferguson speaks during an event to announce the launch of the Cascadia Sustainable Aviation Accelerator at the Boeing Future of Flight Aviation Center on Thursday, Jan. 8, 2026 in Everett, Washington. (Olivia Vanni / The Herald)
Gov. Ferguson launches sustainable jet fuel research center at Paine Field

The center aims to make Snohomish County a global hub for the development of green aviation fuel.

Flying Pig owner NEED NAME and general manager Melease Small on Monday, Dec. 29, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
Flying Pig restaurant starts new life

Weekend brunch and new menu items are part of a restaurant revamp

Everett Vacuum owners Kelley and Samantha Ferran with their daughter Alexandra outside of their business on Friday, Jan. 2, 2026 in Everett, Washington. (Olivia Vanni / The Herald)
‘Everything we sell sucks!’: Everett Vacuum has been in business for more than 80 years.

The local store first opened its doors back in 1944 and continues to find a place in the age of online shopping.

Robinhood Drugs Pharmacy owner Dr. Sovit Bista outside of his store on Tuesday, Dec. 30, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
New pharmacy to open on Everett Optum campus

The store will fill the location occupied by Bartell Drugs for decades.

A selection of gold coins at The Coin Market on Nov. 25, 2025 in Lynnwood, Washington. (Olivia Vanni / The Herald)
Lynnwood coin shop doesn’t believe new taxes on gold will pan out

Beginning Thursday, gold transactions will no longer be exempt from state and local sales taxes.

x
Peoples Bank announces new manager for Edmonds branch

Sierra Schram moves from the Mill Creek branch to the Edmonds branch to replace Vern Woods, who has retired.

Sultan-based Amercare Products assess flood damage

Toiletries distributor for prisons had up to 6 feet of water in its warehouse.

Senator Marko Liias speaks at the ground breaking of the Swift Orange Line on Tuesday, April 19, 2022 in Lynnwood, Washington. (Olivia Vanni / The Herald)
The Transportation Committee Chairman says new jobs could be created fixing roads and bridges

Senator Marko Liias, D-Edmonds, wants to use Washington’s $15 billion of transportation funding to spur construction jobs

Lynnwood Police Officers AJ Burke and Maryam McDonald with the Community Health and Safety Section Outreach team and City of Lynnwood’s Business Development Program Manager Simreet Dhaliwal Gill walk to different businesses in Alderwood Plaza on Wednesday, June 25, 2025 in Lynnwood, Washington. (Olivia Vanni / The Herald)
Lynnwood advocate helps small businesses grow

As Business Development Program Manager for the city of Lynnwood, Dhaliwal Gill is an ally of local business owners.

Kelsey Olson, the owner of the Rustic Cork Wine Bar, is introduced by Port of Everett Executive Director Lisa Lefebar on Dec. 2, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
Rustic Cork Wine Bar opens its doors at the Port of Everett

It’s the first of five new restaurants opening on the waterfront, which is becoming a hotspot for diners.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.