What is a Herald digital subscription?

The Herald Digital Access provides unlimited access to all content on the newspaper’s website (heraldnet.com), our mobile site (m.heraldnet.com), our iPhone and Android smartphone apps, our iPad apps, and our digital newspaper electronic replica edition (e-edition). Some portions of heraldnet.com will remain free; your access to other portions will be limited without a print or digital subscription. Each time your computer or smartphone visits our site, your use of the site’s pages are counted. Some portions of our site will remain fully accessible (our home page). This is the first page you come to on the site. the “front” page of the Local News, Sports, Features, and Business sections, photo galleries, Daily Deal, and all advertising. Articles beyond and blog posts will have limited access. A limited number of pages will be available for free within each month. Once you reach your free access limit, if you don’t have a digital subscription, you’ll be required to subscribe or wait until the next month to access them.

Why isn’t digital free anymore?

We believe our news, sports, lifestyle coverage and local advertising are valuable to our readers. For the past several years, our print subscribers have paid to support the news gathering that shows up on HeraldNet. In fact, our digital readers get more stories, more photography and more updates than print customers receive. It’s only fair to spread the cost of gathering news among all readers who value our content. Our hope is that your digital subscription strengthens your confidence that HeraldNet will continue to be robust and engaging.

What are my digital subscription options?

There are several. Our best values are either a 7-day or 3-day (Friday, Saturday, Sunday) home delivery + full digital subscription. Additional digital-only and print options are available. To view our available options, please click here.

If I have a computer at home and a computer at my office, do I need to purchase two digital subscriptions, or can others in my household use the same account?

You will be able to use up to 5 access points under 1 digital subscription account. Example: If you log in from work it is registered as one access point. Your spouse or another family member use a tablet, this would be the 2 nd access point. You also use your home computer, a 3rd access point and so on.

I’m a print and/or digital edition subscriber and activated my Digital Access subscription, but now it won’t let me in.

It is possible that the address listed on your digital subscription does not match the address we have on file. Please contact us at 425-339-3200.

What is the cancellation & refund policy?

You may cancel your subscription at any time. For digital-only subscribers that cancel, we will stop charging your account the following billing cycle. Subscriptions that span 30 days or less (e.g. monthly subscriptions) and donations are non-refundable unless canceled within 24 hours of purchase. If you cancel a subscription that spans more than 30 days (e.g. annual subscriptions), you are entitled to a pro-rata refund for all unused months of your subscription. Press+ reserves the right to suspend or terminate your subscriptions to Press+ products if you breach these terms and conditions without further obligation to you. For print subscribers, we will stop charging you upon cancellation.

How do I access my digital subscription account?

To access your account, follow these steps:
  1. Visit this page at Press+.
  2. Log in with your email address and password

What if I have further questions?

Please contact us at 425-339- 3200 or email us at customersvc@heraldnet.com.