Credit, debit card changes rely on retailers to prevent fraud

  • By Debra Smith For The Herald Business Journal
  • Wednesday, October 29, 2014 3:36pm
  • Business

The old swipe-and-sign method of paying with a credit card may soon be a thing of the past.

By fall next year, many credit and debit cards with a magnetic stripe will be replaced by cards embedded with a microchip.

The new cards look and feel like a regular credit card, but are far more difficult for crooks to counterfeit.

Shoppers slide the cards into a slot, and the terminal reads the chip.

A customer signs for the purchase or punches in a personal identification number.

Each time a chip card is used, a one-time code is created that’s needed to approve the transaction, which provides an additional layer of security. This feature is nearly impossible to replicate in counterfeit cards.

It’s called EMV technology and it was developed by Europay, MasterCard and Visa.

These companies are driving the change in this country by shifting the liability for counterfeit fraudulent activity to merchants who can’t process EMV chip cards beginning Oct. 1, 2015.

Retailers who don’t upgrade to chip card terminals can still read the new cards, but they become liable if any counterfeit fraud takes place during the transaction.

The technology isn’t new. Chip cards are the standard in Europe. In places in which these smart cards are used frequently, counterfeit fraud is significantly lower.

Credit card fraud has received more attention lately after several massive cyber-attacks of major retailers.

Last year, crooks stole personal or credit card data for millions of people who shopped at Target. Credit card executives told senators at a Senate Judiciary Committee hearing in February that those kinds of attacks would be harder to pull off once EMV technology is implemented.

The U.S. is the last major market in the world to make the shift, partly because there hasn’t been an incentive until now. The cards are more expensive for banks to issue and many merchants don’t want to buy new terminals to read the cards.

Many major retailers are gearing up for the change.

Banks are weighing when to start issuing the cards, including BECU, which serves nearly 900,000 members.

Fraud is a significant issue for banks. BECU spokesman Todd Pietzsch declined to say how much the credit union loses to fraud each year, but he did say that one similar in size to BECU would lose “easily several million dollars a year.”

The credit union has to weigh the value of issuing chip cards before next fall when most retailers don’t have the terminals to read the cards.

The cards cost two or three times what a regular credit card costs. It might make sense to issue the new cards to customers who plan to travel overseas.

“We want to do what’s in the best interest of our membership,” Pietzsch said. “We’re evaluating the options.”

While EMV technology does a good job of preventing fraud at what are called “card-present transactions” — the shopping you do with your credit card in hand — it doesn’t make shopping online any more secure, said Bob Watford, a product manager for BECU.

Other solutions are being explored to combat fraud online, he said. One idea is tokenization. Instead of submitting a full credit card number, an account is tied to a digital “token,” a cryptogram for that transaction that includes the last four digits of the card but not all the sensitive data.

The future may not involve any card. A system like Apple Pay, a mobile payment service available on some Apple devices including the iPhone, allows customers to use their phone at the checkout. IPhone users authenticate the purchase by holding their fingerprints to a sensor on the phone.

“Maybe there will be more applications like Apple Pay and individuals won’t need a card,” he said.

Whether Apple Pay, which just launched, becomes widely used is yet to be seen. This weekend CVS and Rite Aid both shut down the service. A Rite Aid spokeswoman told the New York Times the company is “still in the process of evaluating our mobile payment options.”

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Business

People walk along a newly constructed bridge at the Big Four Ice Caves hike along the Mountain Loop Highway in Snohomish County, Washington on Wednesday, July 19, 2023. (Annie Barker / The Herald)
Check out the best tourist attractions in Snohomish County

Here’s a taste of what to do and see in Snohomish County, from shopping to sky diving.

People walk out of the Columbia Clearance Store at Seattle Premium Outlets on Thursday, April 25, 2024 in Quil Ceda Village, Washington. (Olivia Vanni / The Herald)
Head to Tulalip for retail recreation at Seattle Premium Outlets

The outlet mall has over 130 shops. You might even bring home a furry friend.

Brandon Baker, deputy director for the Port of Edmonds, shows off the port's new logo. Credit: Port of Edmonds
A new logo sets sail for the Port of Edmonds

Port officials say after 30 years it was time for a new look

Travis Furlanic shows the fluorescent properties of sulfur tuft mushrooms during a Whidbey Wild Mushroom Tour at Tilth Farmers Market on Saturday, April 27, 2024 in Langley, Washington. (Annie Barker / The Herald)
On Whidbey Island, local fungi forager offers educational mushroom tours

Every spring and fall, Travis Furlanic guides groups through county parks. His priority, he said, is education.

Penny Clark, owner of Travel Time of Everett Inc., at her home office on Tuesday, April 23, 2024 in Arlington, Washington. (Olivia Vanni / The Herald)
In a changing industry, travel agents ‘so busy’ navigating modern travel

While online travel tools are everywhere, travel advisers still prove useful — and popular, says Penny Clark, of Travel Time in Arlington.

ZeroAvia founder and CEO Val Mifthakof, left, shows Gov. Jay Inslee a hydrogen-powered motor during an event at ZeroAvia’s new Everett facility on Wednesday, April 24, 2024, near Paine Field in Everett, Washington. (Ryan Berry / The Herald)
ZeroAvia’s new Everett center ‘a huge step in decarbonizing’ aviation

The British-American company, which is developing hydrogen-electric powered aircraft, expects one day to employ hundreds at the site.

Allan and Frances Peterson, a woodworker and artist respectively, stand in the door of the old horse stable they turned into Milkwood on Sunday, March 31, 2024, in Index, Washington. (Ryan Berry / The Herald)
Old horse stall in Index is mini art gallery in the boonies

Frances and Allan Peterson showcase their art. And where else you can buy a souvenir Index pillow or dish towel?

Everett
Red Robin to pay $600K for harassment at Everett location

A consent decree approved Friday settles sexual harassment and retaliation claims by four victims against the restaurant chain.

magniX employees and staff have moved into the company's new 40,000 square foot office on Seaway Boulevard on Monday, Jan. 18, 2020 in Everett, Washington. magniX consolidated all of its Australia and Redmond operations under one roof to be home to the global headquarters, engineering, manufacturing and testing of its electric propulsion systems.  (Andy Bronson / The Herald)
Harbour Air plans to buy 50 electric motors from Everett company magniX

One of the largest seaplane airlines in the world plans to retrofit its fleet with the Everett-built electric propulsion system.

Simreet Dhaliwal speaks after winning during the 2024 Snohomish County Emerging Leaders Awards Presentation on Wednesday, April 17, 2024, in Everett, Washington. (Ryan Berry / The Herald)
Simreet Dhaliwal wins The Herald’s 2024 Emerging Leaders Award

Dhaliwal, an economic development and tourism specialist, was one of 12 finalists for the award celebrating young leaders in Snohomish County.

Lynnwood
New Jersey company acquires Lynnwood Land Rover dealership

Land Rover Seattle, now Land Rover Lynnwood, has been purchased by Holman, a 100-year-old company.

Szabella Psaztor is an Emerging Leader. (Olivia Vanni / The Herald)
Szabella Pasztor: Change begins at a grassroots level

As development director at Farmer Frog, Pasztor supports social justice, equity and community empowerment.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.