Workers at Butterball’s turkey-tips hotline are used to oddball situations:
The woman who cleaned out her turkey with a scrub brush.
People who thaw a turkey in the bathtub while washing their kids.
A man looking for a quick way to cook his turkey who put it in the oven on the cleaning cycle. (None of these are advisable.)
For Butterball, the nation’s top-selling turkey brand, preparing for such out-of-left-field calls is serious business. Each November and December — prime turkey-eating time — the hotline goes live. Fifty-five operators are on hand as the hot line receives 100,000 calls.
Through the nearly three decades the Turkey-Talk Line has been around, thousands of people have called 800-288-8372 in frantic moments to ask its experts everything from temperatures to techniques.
Associated Press
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