Comcast call agent Danielle Flatto, who works at the Technician Support Center in Everett, believes that her work makes for a better customer experience. “It makes me proud to be a Comcaster,” she said. (Photo courtesy of Comcast)

Comcast call agent Danielle Flatto, who works at the Technician Support Center in Everett, believes that her work makes for a better customer experience. “It makes me proud to be a Comcaster,” she said. (Photo courtesy of Comcast)

Everett call center is lifeline for 10,000 cable technicians

Comcast’s support center handles 2 million calls and texts a year from installers in a dozen states.

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