Motorola rode high for a while on sales of its slim, stylish Razr phone. When its competitive edge started to dull, the company set its hopes on the Q, a BlackBerrylike e-mail phone, which it initially thought would sell as well as the Razr.
Now, with Motorola’s position as the world’s No. 2 cell phone maker in jeopardy, it has brought out a thoroughly reworked Razr, and jazzed up its Q with more music-oriented features.
Unfortunately for Motorola, neither of the new phones feels like a winner that’s going to bolster the company’s stock price, which is down 35 percent from its high of $26.30 set last year.
I tested samples of the MotoRazr2 and Moto Q music 9m for a few weeks, taking help from colleagues who were or are users of the original Razr, which was launched in 2004. Overall, we weren’t seriously tempted by either of the new phones, though some improvements are noticeable.
We started out with one Razr2 from each of the three largest carriers: AT&T Inc., Verizon Wireless and Sprint Nextel Corp. AT&T charges $300 for the phone with a 2-year contract, the others charge $50 less.
The Razr2 is thinner than its ancestor, but slightly longer. One former Razr user said it felt “too big,” but this is mostly an illusion. It’s created by the Razr2’s sturdy feel, which is reinforced by heavy-duty metal hinge and by its heft. It weighs 4.6 ounces, about an ounce more than the Razr, depending on the model.
Overall, it does feel slightly less pocketable than the Razr, and it’s harder to flip it open elegantly with one hand.
The other immediately noticeable difference is the large color LCD screen on the outside of the clamshell. At 2 inches diagonal, it’s just slightly smaller than the inside screen. It’s not exactly a touch screen, but it does have three touch-sensitive areas, with different functions depending on the carrier-specific model. For instance, the Sprint phone has buttons for the mobile TV, music player and camera functions.
Sadly, the outside screen is a mostly wasted feature, though one of us liked it for controlling music. The touch-sensitive buttons are vexing to use, and poorly programmed. For instance, you can activate the 2-megapixel camera and take pictures, but only of yourself, because both the screen and the lens will be facing you. And then you can’t get out of camera mode using the outside screen — you have to open the phone and hit a button.
And what is it we like about clamshell phones anyway? That’s right – that we don’t have to lock their keypads before slipping them in our pockets or bags. With the Razr2, you do have to lock the buttons on the outside screen (by pressing and holding a button), at least if you were playing music before closing up the phone. On several occasions, a closed phone started serenading our pockets before we figured this out.
The rest of the interface is clunky, but works. We didn’t really take to the TV and music-downloading features that rely on the carriers’ cellular broadband networks. The video clips are still small and jerky, and the music selections hard to navigate.
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