Pooper Trooper owners Conrad (left) and Shannon Useman display their Pooper Trooper supplies. (Laura Guido / Whidbey News Group)

Pooper Trooper owners Conrad (left) and Shannon Useman display their Pooper Trooper supplies. (Laura Guido / Whidbey News Group)

Pooper Troopers swoop in, scoop up

New pet waste removal business cleans yards across Whidbey Island

These troopers respond to one specific type of problem — and it’s brown. Shannon Useman and her husband Conrad are the island’s new self-named Pooper Troopers.

“Poo is everywhere, it’s not that serious,” said Shannon Useman.

She and her husband chose the name after they saw there was a need for yard-scooping services on Whidbey Island.

The idea came about through not-so-pleasant experiences Conrad had in his other job installing gutters.

He said it was a constant struggle to dodge his clients’ furry friends’ droppings.

One day he accidentally dropped a piece of gutter in one of those mounds.

Hearing his story got Shannon thinking.

About three weeks ago she officially formed the Pooper Troopers and has gained around 15 recurring clients who span the entire Rock. She visits these yards once every couple of weeks. She throws on her gloves, rubber bands two bags on her glittery-spray-painted scooper, grabs her rake and does her thing.

When Conrad is available, he helps too. It has been the couple’s goal to work together again after they both stopped working at a farm in Mount Vernon.

“We’re very tight-knit,” she said. “We’re always together 24/7, it’s just the way we are.”

“Poo is everywhere,” said Pooper Trooper Shannon Useman (left). (Laura Guido / Whidbey News Group)

“Poo is everywhere,” said Pooper Trooper Shannon Useman (left). (Laura Guido / Whidbey News Group)

Although it isn’t the most glamorous job, Shannon said she’s learning ways to make it easier.

“I try and control when I breathe in,” she said. “…It’s not the most horrendous thing I’ve ever been in front of. I’ve been in port-a-potties that are much worse.”

The time it takes her to finish a yard depends on its size and the number of dogs who use it, she said.

Her current jobs vary from 10 minutes to more than two hours.

She charges $25 for an average-sized yard, which is a half acre or less, and one dog. There’s another $2.50 for each additional dog and larger yard pricing is determined on a case-by-case basis.

So far, the response has been overwhelmingly positive about a service many felt was missing.

She has even been asked if they’d be willing to pick up after small farm animals, such as pigs or goats — they are.

“It just tickles you, because that’s the kind of feedback you want to get,” she said.

At night, Shannon is taking online classes in pursuit of an accounting degree.

She said it’s been her and her husband’s dream to have a business of their own. And she couldn’t be happier that scooping poop is where that dream is headed.

At home, the Pooper Troopers have a 9-month-old Chihuahua Shih Tzu mix named Yeti. (Laura Guido / Whidbey News Group)

At home, the Pooper Troopers have a 9-month-old Chihuahua Shih Tzu mix named Yeti. (Laura Guido / Whidbey News Group)

If possible, they want to expand to other dog-related services, such as dog-walking. At home, they have a bouncy 9-month-old Chihuahua Shih Tzu mix named Yeti.

The little guy is small in stature, but Shannon said his personality is bigger than most canines she’s encountered.

Many of her clients are gone during the day while she comes to clean their yard, but often the dogs are still in the area with her — which she doesn’t mind in the least.

“The more the merrier,” she said.

She has noticed that many people in the area have at least one dog and a yard, and she appreciates being able to help them enjoy that space without encountering any un-welcomed surprises.

“You just feel so good at the end,” she said. “It’s like when you vacuum and sweep all the floors in your house.”

This story originally appeared in the South Whidbey Record, a sibling paper of The Daily Herald.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Business

Vincent Nattress, the owner of Orchard Kitchen, at his adjacent farm on Monday, Jan. 26, 2026 in Langley, Washington. (Olivia Vanni / The Herald)
Island County chef takes a break from the kitchen to write

Chef Vincent Nattress has closed Orchard Kitchen while he works on two books.

A chocochurro ice cream taco offered as a part of the taco omakase chef tasting at Bar Dojo on Wednesday, Jan. 28, 2026 in Edmonds, Washington. (Olivia Vanni / The Herald)
Bar Dojo helped build the Edmonds restaurant scene

It first opened in late 2012 when the restaurant scene in Edmonds was underdeveloped.

Whiskey Prime Steakhouse’s 18-ounce Chairman steak with garlic confit, 12-year aged balsamic vinegar and bourbon-soaked oak at the Angel of the Winds Casino Resort on Thursday, Jan. 29, 2026 in Arlington, Washington. (Olivia Vanni / The Herald)
This casino offers an off-the-menu, dry-aged delicacy

Whiskey Prime, the steakhouse inside Angel of the Winds Casino Resort in Arlington, can’t keep up with customer demand for its special steaks.

The Boeing Aerospace Adventure flight simulators at the Boeing Future of Flight on Thursday, Jan. 15, 2026 in Everett, Washington. (Olivia Vanni / The Herald)
Boeing expands hours for Future of Flight and factory tour

Aerospace giant hopes to draw more tourists with move from five to seven days a week.

Kentucky Fried Chicken along Broadway on Friday, Jan. 16, 2026 in Everett, Washington. (Olivia Vanni / The Herald)
Few vacant retail spaces in Snohomish County

A lack of new construction and limited supply are cited as key reasons.

Cashless Amazon Go convenience store closes on Sunday in Mill Creek

The Mill Creek location is one of 16 to be shut down by Amazon.

The Naval Station Everett Base on Wednesday, Oct. 23, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Rebooted committee will advocate for Naval Station Everett

The committee comes after the cancellation of Navy frigates that were to be based in Everett.

Snohomish County unemployment reaches 5.1%

It’s the highest level in more than three years.

Tommy’s Express Car Wash owners Clayton Wall, left, and Phuong Truong, right, outside of their car wash on Friday, Jan. 16, 2026 in Everett, Washington. (Olivia Vanni / The Herald)
Clayton Wall brings a Tommy’s Express Car Wash to Everett

The Everett location is the first in Washington state for the Michigan-based car wash franchise.

The livery on a Boeing plane. (Christopher Pike / Bloomberg)
Boeing begins hiring for new 737 variant production line at Everett factory

The 737 MAX 10 still needs to be certificated by the FAA.

Mike Fong
Mike Fong will lead efforts to attract new jobs to Everett

He worked in a similar role for Snohomish County since Jan. 2025 and was director of the state Department of Commerce before that.

Liesa Postema, center, with her parents John and Marijke Postema, owners of Flower World on Wednesday, Dec. 31, 2025 in Snohomish, Washington. (Olivia Vanni / The Herald)
Flower World flood damage won’t stop expansion

The popular flower center and farm in Maltby plans 80 additional acres.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.