Pooper Trooper owners Conrad (left) and Shannon Useman display their Pooper Trooper supplies. (Laura Guido / Whidbey News Group)

Pooper Trooper owners Conrad (left) and Shannon Useman display their Pooper Trooper supplies. (Laura Guido / Whidbey News Group)

Pooper Troopers swoop in, scoop up

New pet waste removal business cleans yards across Whidbey Island

These troopers respond to one specific type of problem — and it’s brown. Shannon Useman and her husband Conrad are the island’s new self-named Pooper Troopers.

“Poo is everywhere, it’s not that serious,” said Shannon Useman.

She and her husband chose the name after they saw there was a need for yard-scooping services on Whidbey Island.

The idea came about through not-so-pleasant experiences Conrad had in his other job installing gutters.

He said it was a constant struggle to dodge his clients’ furry friends’ droppings.

One day he accidentally dropped a piece of gutter in one of those mounds.

Hearing his story got Shannon thinking.

ADVERTISEMENT
0 seconds of 0 secondsVolume 0%
Press shift question mark to access a list of keyboard shortcuts
00:00
00:00
00:00
 

About three weeks ago she officially formed the Pooper Troopers and has gained around 15 recurring clients who span the entire Rock. She visits these yards once every couple of weeks. She throws on her gloves, rubber bands two bags on her glittery-spray-painted scooper, grabs her rake and does her thing.

When Conrad is available, he helps too. It has been the couple’s goal to work together again after they both stopped working at a farm in Mount Vernon.

“We’re very tight-knit,” she said. “We’re always together 24/7, it’s just the way we are.”

“Poo is everywhere,” said Pooper Trooper Shannon Useman (left). (Laura Guido / Whidbey News Group)

“Poo is everywhere,” said Pooper Trooper Shannon Useman (left). (Laura Guido / Whidbey News Group)

Although it isn’t the most glamorous job, Shannon said she’s learning ways to make it easier.

“I try and control when I breathe in,” she said. “…It’s not the most horrendous thing I’ve ever been in front of. I’ve been in port-a-potties that are much worse.”

The time it takes her to finish a yard depends on its size and the number of dogs who use it, she said.

Her current jobs vary from 10 minutes to more than two hours.

She charges $25 for an average-sized yard, which is a half acre or less, and one dog. There’s another $2.50 for each additional dog and larger yard pricing is determined on a case-by-case basis.

So far, the response has been overwhelmingly positive about a service many felt was missing.

She has even been asked if they’d be willing to pick up after small farm animals, such as pigs or goats — they are.

“It just tickles you, because that’s the kind of feedback you want to get,” she said.

At night, Shannon is taking online classes in pursuit of an accounting degree.

She said it’s been her and her husband’s dream to have a business of their own. And she couldn’t be happier that scooping poop is where that dream is headed.

At home, the Pooper Troopers have a 9-month-old Chihuahua Shih Tzu mix named Yeti. (Laura Guido / Whidbey News Group)

At home, the Pooper Troopers have a 9-month-old Chihuahua Shih Tzu mix named Yeti. (Laura Guido / Whidbey News Group)

If possible, they want to expand to other dog-related services, such as dog-walking. At home, they have a bouncy 9-month-old Chihuahua Shih Tzu mix named Yeti.

The little guy is small in stature, but Shannon said his personality is bigger than most canines she’s encountered.

Many of her clients are gone during the day while she comes to clean their yard, but often the dogs are still in the area with her — which she doesn’t mind in the least.

“The more the merrier,” she said.

She has noticed that many people in the area have at least one dog and a yard, and she appreciates being able to help them enjoy that space without encountering any un-welcomed surprises.

“You just feel so good at the end,” she said. “It’s like when you vacuum and sweep all the floors in your house.”

This story originally appeared in the South Whidbey Record, a sibling paper of The Daily Herald.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Business

A standard jet fuel, left, burns with extensive smoke output while a 50 percent SAF drop-in jet fuel, right, puts off less smoke during a demonstration of the difference in fuel emissions on Tuesday, March 28, 2023 in Everett, Washington. (Olivia Vanni / The Herald)
Sustainable aviation fuel center gets funding boost

A planned research and development center focused on sustainable aviation… Continue reading

FILE — Jet fuselages at Boeing’s fabrication site in Everett, Wash., Sept. 28, 2022. Some recently manufactured Boeing and Airbus jets have components made from titanium that was sold using fake documentation verifying the material’s authenticity, according to a supplier for the plane makers. (Jovelle Tamayo/The New York Times)
Boeing adding new space in Everett despite worker reduction

Boeing is expanding the amount of space it occupies in… Continue reading

Paul Roberts makes a speech after winning the Chair’s Legacy Award on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
Paul Roberts: An advocate for environmental causes

Roberts is the winner of the newly established Chair’s Legacy Award from Economic Alliance Snohomish County.

Laaysa Chintamani speaks after winning on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
Laasya Chintamani: ‘I always loved science and wanted to help people’

Chintamani is the recipient of the Washington STEM Rising Star Award.

Dave Somers makes a speech after winning the Henry M. Jackson Award on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
County Executive Dave Somers: ‘It’s working together’

Somers is the recipient of the Henry M. Jackson Award from Economic Alliance Snohomish County.

Mel Sheldon makes a speech after winning the Elson S. Floyd Award on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
Mel Sheldon: Coming up big for the Tulalip Tribes

Mel Sheldon is the winner of the Elson S. Floyd Award from Economic Alliance Snohomish County

Craig Skotdal makes a speech after winning on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
Craig Skotdal: Helping to breathe life into downtown Everett

Skotdal is the recipient of the John M. Fluke Sr. award from Economic Alliance Snohomish County

Katie Wallace, left, checks people into the first flight from Paine Field to Honolulu on Friday, Nov. 17, 2023 in Everett, Washington. (Olivia Vanni / The Herald)
Executive order makes way for Paine Field expansion planning

Expansion would be a long-range project estimated to cost around $300 million.

Dick’s Drive-In announces opening date for new Everett location

The new drive-in will be the first-ever for Everett and the second in Snohomish County.

Helion's 6th fusion prototype, Trenta, on display on Tuesday, July 9, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Helion celebrates smoother path to fusion energy site approval

Helion CEO applauds legislation signed by Gov. Bob Ferguson expected to streamline site selection process.

The Coastal Community Bank branch in Woodinville. (Contributed photo)
Top banks serving Snohomish County with excellence

A closer look at three financial institutions known for trust, service, and stability.

Image from Erickson Furniture website
From couch to coffee table — Local favorites await

Style your space with the county’s top picks for furniture and flair.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.