Washington Attorney General Bob Ferguson addresses a news conference in 2018 in Seattle to announce his office was suing Motel 6. (AP Photo/Elaine Thompson)

Washington Attorney General Bob Ferguson addresses a news conference in 2018 in Seattle to announce his office was suing Motel 6. (AP Photo/Elaine Thompson)

Motel 6 to pay $12M to settle lawsuit over guest privacy

The state sued after information was disclosed to immigration agents in Everett and other locations.

By Martha Bellisle / Associated Press

SEATTLE — The national chain Motel 6 agreed Thursday to pay $12 million to settle a lawsuit filed by Washington state claiming names of hotel guests were improperly provided to immigration officials for two years, the state attorney general said.

The information led to targeted investigations by U.S. immigration and Customs Enforcement agents, who went after people with Latino-sounding names, Attorney General Bob Ferguson said.

Some guests staying at seven Motel 6 locations in the state were detained or deported, he said. Those sites were in north Everett, south Everett, Bellingham, South Seattle, Tacoma and two in SeaTac.

“Motel 6’s actions tore families apart and violated the privacy rights of tens of thousands of Washingtonians,” Ferguson said in a statement. “Our resolution holds Motel 6 accountable for illegally handing over guests’ private information without a warrant.”

The company said in an email that it will enforce its guest privacy policy, which prohibits the sharing of guest information except in cases where a judicially enforceable warrant or subpoena is present or local law requires release of the information.

The company has also implemented controls to ensure corporate oversight and compliance in cases where law enforcement requests are made.

“The safety and security of our guests, which includes protecting guest information, is our top priority, and we are pleased to be able to reach resolution in this matter,” the company said.

Under terms of the settlement agreement, people who stayed at one of the seven locations between June 17, 2015, and May 14, 2017, could be eligible for restitution. Those guests could number as many as 80,000, Ferguson said. Roughly a quarter stayed at one of the chain’s two locations in Everett, according to the attorney general’s office.

Ferguson filed the lawsuit in King County Superior Court last year, claiming the company’s disclosures violated the state’s Consumer Protection Act and a law against discrimination.

At a Motel 6 in Everett, agents visited early in the morning or late at night and received a daily list of all guests staying at the location, Ferguson said when he filed the suit. The agents would target guests with Latino-sounding names and figure out if any were wanted in connection with civil immigration issues, he alleged in the lawsuit.

In one instance, a Seattle man who stayed at a Motel 6 near SeaTac was stopped in a parking lot by ICE agents as he wrapped Christmas presents for his four children. He was detained and deported several days later, Ferguson said.

The man was the sole provider for his family and his wife has struggled to support the children, he said.

In another case, a Vancouver father who had lived in the U.S. for more than 20 years was detained after staying at a Motel 6 on a trip to pick up supplies for his grocery business, Ferguson said. He also was deported, leaving behind his wife and six children.

Terms of the settlement apply to all Motel 6 locations nationwide. The company also agreed to provide training to employees to protect guest privacy, Ferguson said.

The company must also create an online tool for guests to report incidences where they believe the hotel chain has shared guest information.

In a separate lawsuit filed in Arizona, the company agreed in November to pay up to $7.6 million to Latino guests who said hotel employees shared private information with immigration officials.

Herald writer Jerry Cornfield contributed.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Local News

More frequent service coming for Community Transit buses

As part of a regular update to its service hours, the agency will boost the frequencies of its Swift lines and other popular routes.

More than $1 million is available for housing-related programs in Snohomish County, and the Human Services Department is seeking applications. (File photo)
Applicants sought for housing programs in Snohomish County

More than $1 million is available for housing-related programs in… Continue reading

The newly rebuilt section of Index-Galena Road is pictured on Saturday, Nov. 4, 2023, near Index, Washington. (Jordan Hansen / The Herald)
Snohomish County honored nationally for Index-Galena road repair

The county Public Works department coordinated with multiple entities to repair a stretch of road near Index washed out by floods in 2006.

Birch, who was an owner surrender and now currently has an adoption pending, pauses on a walk with volunteer Cody McClellan at PAWS Lynnwood on Thursday, Aug. 7, 2025 in Lynnwood, Washington. (Olivia Vanni / The Herald)
Pet surrenders up due to rising cost of living, shelter workers say

Compared to this time last year, dog surrenders are up 37% at the Lynnwood PAWS animal shelter.

Pedestrians cross the intersection of Evergreen Way and Airport Road on Thursday, Aug. 7, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
In Snohomish County, pedestrian fatalities continue a troublesome trend

As Everett and other cities eye new traffic safety measures, crashes involving pedestrians show little signs of decreasing.

The Mountlake Terrace City Council discusses the Flock Safety license plate camera system on Thursday, June 5, 2025 in Mountlake Terrace, Washington. (Olivia Vanni / The Herald)
Mountlake Terrace public express ongoing ire with future Flock system

The city council explored installing a new advisory committee for stronger safety camera oversight.

Crane Aerospace & Electronics volunteer Dylan Goss helps move branches into place between poles while assembling an analog beaver dam in North Creek on Wednesday, Aug. 6, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
Adopt A Stream volunteers build analog beaver dams in North Creek

The human-engineered structures will mimic natural dams in an effort to restore creek health in an increasingly urbanized area.

Ferries pass on a crossing between Mukilteo and Whidbey Island. (Andy Bronson / Herald file)
State commission approves rate hike for ferry trips

Ticket prices are set to rise about 6% over the next two years.

The MV Puyallup, a ferry capable of carrying 202 cars, offloads at the Edmonds Ferry dock on Friday, Sept. 21, 2018 in Edmonds, Wa. (Andy Bronson / The Herald)
Plan ahead and leave early if traveling this Labor Day weekend

The Pacific Northwest is the No. 1 spot this holiday. So plan ahead or get caught in the crowd.

Everett mayor Cassie Franklin delivers her State of the City address on Friday, March 28 in Everett, Washington. (Will Geschke / The Herald)
Everett officials, among others in WA, using ChatGPT for government work

Records show that public servants have used generative AI to write emails to constituents, mayoral letters, policy documents and more.

Arlington
Arlington police accuse woman, 69, of stealing more than $100K from victims

Jeannine Parks is booked in Snohomish County Jail on suspicion of forgery and theft charges.

Logo for news use featuring Snohomish County, Washington. 220118
Snohomish PUD preps for more state home electrification funding

The district’s home electrification rebate program distributed over 14,000 appliances last year with Climate Commitment funds.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.