Federal Way waitress made black customers pay before eating

Denny’s claimed ‘zero tolerance’ for the discrimination and fired the employees involved.

  • Craig Sailor The News Tribune (Tacoma, Wash.)
  • Sunday, October 1, 2017 6:21pm
  • Northwest

By Craig Sailor / The News Tribune

Employees at a Federal Way Denny’s no longer are employed at the restaurant after the chain investigated an allegedly racist incident there Wednesday evening.

Facebook user Palmer Pellham posted on Thursday about the incident in which a group of black diners were asked to pay for their meals before receiving them.

Pellham and his wife Esther, who apparently are white and saw the events, were not asked to pay before dining.

In a Facebook posting Saturday, Denny’s said it “has zero tolerance for discrimination of any kind” and that the employees involved in the incident no longer are employed.

Pellham’s Facebook post gives this account of what happened about 10 p.m. at the restaurant in the 2100 block of South 320th Street.

“There was only one other table occupied when we arrived. We were seated immediately.

“A few minutes after we sat down four young African American men walk in to eat. They have to wait about 10 minutes, even though the restaurant is empty, to be seated.”

Two white men who came in after the black customers were seated immediately, he wrote.

But then things turned more blatant, according to Pellham’s account.

After a waitress took the young men’s orders, she quickly returned to their table.

“She then asks for them to pay before the cook will prepare their food,” Pellham said. “She says that she has had several people order food and leave without paying so her manager said she had to have them pay first.”

The young men asked to see the manager.

“The young men did not make a scene or disrupt other people,” Pellham said. “They were complaining a little bit but quietly.”

Pellham and his wife decided they’d had enough.

“At this point my wife and I have lost our appetites, drop our forks, and tell the server we are leaving and want to pay,” he wrote.

Pellham told the waitress they didn’t like the way the restaurant was treating its black customers.

“She said she had several people dine and dash and she had to do it,” Pellham said. “I told her that being racist was not the way to deal with that situation.

“She began to argue with me and asked how should she deal with it. I told her to call the police and that if someone doesn’t pay their bill that #Denny’s should cover the loss.

“Her manager finally turned around and told her not to talk to me. I finished paying and said that I was never going to Denny’s again. They young men thanked us as we left.”

The Facebook post was widely shared, with more than 19,000 reactions and 7,800 comments.

Denny’s responded Saturday on its Facebook page.

“We are deeply disappointed and outraged by the situation that took place at our independently-owned franchise restaurant in Federal Way, Washington,” the company said.

“Denny’s has zero tolerance for discrimination of any kind. This type of behavior is unacceptable for any reason and is clearly inconsistent with our practices and policies.

“After a swift investigation, the employees involved in this incident are no longer employed by our franchisee and no longer a part of the Denny’s system.”

A manager at the restaurant would not comment to The News Tribune on Sunday. She referred a reporter to a corporate phone number.

“Keep standing up when you see injustice,” Pellham wrote.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Northwest

A couple walks around Harborview Park as the  Seaspan Brilliance, a 1,105-foot cargo ship, moors near the Port of Everett on Wednesday, Feb. 3, 2021 in Everett, Washington.  The ship is moored until it can offload its cargo in Vancouver, B.C. (Andy Bronson / The Herald)
WA ports await sharp drop in cargo as Trump’s tariff battle with China drags on

Shippers trying to get ahead of the import taxes drove a recent surge, officials say.

A person turns in their ballot at a ballot box located near the Edmonds Library in Edmonds, Washington on Sunday, Nov. 5, 2023. (Annie Barker / The Herald)
Decision on investing WA Cares tax dollars in stock market goes to ballot

A proposed constitutional amendment would let assets, which exceed $1.6B, be invested much like the state’s pension funds. Voters rejected the idea in 2020.

Photo courtesy of Legislative Support Services
Gov. Bob Ferguson speaks to lawmakers and other officials at the state Capitol on Jan. 15 during his inaugural address. Throughout the legislative session, Ferguson indicated he would support legislation to cap rent increases, but he never voiced public support for the bill.
Behind the scenes, Ferguson backed bill to cap rent increases for months

The governor finally voiced support publicly for the legislation on Wednesday after a lawmaker shared information about his views.

Members of the Washington Public Employees Association will go without a wage hike for a year. They turned down a contract last fall. They eventually ratified a new deal in March, lawmakers chose not to fund it in the budget. (Jerry Cornfield/Washington State Standard)
Thousands of Washington state workers lose out on wage hikes

They rejected a new contract last fall. They approved one in recent weeks, but lawmakers said it arrived too late to be funded in the budget.

A few significant tax bills form the financial linchpin to the state’s next budget and would generate the revenue needed to erase a chunk of a shortfall Ferguson has pegged at $16 billion over the next four fiscal years. The tax package is expected to net around $9.4 billion over that time. (Stock photo)
Five tax bills lawmakers passed to underpin Washington’s next state budget

Business tax hikes make up more than half of the roughly $9 billion package, which still needs a sign-off from Gov. Bob Ferguson.

Lawmakers on the Senate floor ahead of adjourning on April 27, 2025. (Photo by Jacquelyn Jimenez Romero/Washington State Standard)
Washington lawmakers close out session, sending budgets to governor

Their plans combine cuts with billions in new taxes to solve a shortfall. It’ll now be up to Gov. Bob Ferguson to decide what will become law.

The Washington state Capitol on April 18, 2025. (Photo by Jacquelyn Jimenez Romero/Washington State Standard)
WA lawmakers shift approach on closing center for people with disabilities

A highly contested bill around the closure of a residential center for… Continue reading

A rental sign seen in Everett. Saturday, May 23, 2020 (Sue Misao / Herald file)
Compromise reached on Washington bill to cap rent increases

Under a version released Thursday, rent hikes would be limited to 7% plus inflation, or 10%, whichever is lower.

The Washington state Capitol on April 18, 2025. (Photo by Jacquelyn Jimenez Romero/Washington State Standard)
Parental rights overhaul gains final approval in WA Legislature

The bill was among the most controversial of this year’s session.

Trees and foliage grow at the Rockport State Park on Wednesday, April 3, 2024 in Rockport, Washington. (Annie Barker / The Herald)
Washington Legislature approves hiking Discover Pass price to $45

The price for a Washington state Discover Pass would rise by $15… Continue reading

Rep. Travis Couture, R-Allyn, speaks on the House floor in an undated photo. He was among the Republicans who walked out of a House Appropriations Committee meeting this week in protest of a bill that would close a facility in Pierce County for people with intellectual and developmental disabilities. (Photo courtesy of Legislative Support Services)
Republicans walk out after WA House committee votes to close center for people with disabilities

Those supporting the closure say that the Rainier School has a troubled record and is far more expensive than other options.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.