Thanks for great response, despite challenges

We want to give praise to the workers at Snohomish County PUD. Two in particular — Jim and Keith — are deserving of special recognition.

We live in a remote area, on a hilly dirt drive, 1 mile from a paved road. After several days of snow and freezing temperatures, we had accumulated at least 2 feet of snow! Several of the residents here were unable to leave or drive back to their homes due to the snow and ice on the roads.

On Christmas Day, a downed tree took out a power line in our neighborhood. The next morning, Friday, PUD crews were

working to repair the main downed line. Unfortunately, we didn’t notice that a line had come down in our yard. When power was restored to the neighborhood, we were still left in the dark. That evening, after realizing the line was down, we called the PUD. By Saturday morning we had two PUD workers — Jim and Keith — at our home to fix the downed line. They were riding snowmobiles, as the large bucket truck wasn’t able to traverse the slick, steep, snow-covered road. Both men worked to fix our downed line, by having one of them climb up the power pole and the other trimming a tree and helping reconnect the line.

We want to express our gratitude and a big thank you to both Keith and Jim for doing a great job, despite the challenges. We really appreciate your help. Happy holidays and way to go!

Mike and Laurie Everett

Monroe

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