Untold stories of staff doing extra

Recent newspaper articles have given a very sad picture of patient care at Stevens Hospital. I offer a much different view from my own family’s experiences.

Since 1968 my three children, my husband and I have needed the services of Stevens Hospital for many reasons. We were treated for broken bones, burns and infant croup – conditions requiring hospitalization, stitches and surgeries. My husband needed a life-saving carotid artery surgery. He has the utmost respect for the staff, the physicians, the technicians and even the environmental service folks who always had a cheery word.

I am a Stevens Hospital employee. This organization has become my second family. I have been treated with respect and offer back my loyalty, passion and countless hours of my free time as an auxilian.

I am not blind to unfortunate experiences others have had. But there are many, many more untold stories of the daily compassion and professional care patients receive every day. I know a nurse who held her patient and cried with her when she was dying of cancer and afraid in the night. I know another occasion when a couple visiting here from another state had to call 911 for the husband. The wife didn’t drive and had no one here with her. During the husband’s stay, one of the nurses took the wife to her own home until her family arrived. These stories illustrate the caring and compassion our staff exhibit every day.

Please filter through the negative publicity and know there is more than those printed words. The everyday care and service and compassion isn’t sensational, it isn’t news. It just is.

Edmonds

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