Enforcement of groupthink threatens higher education

There is a fundamental contradiction in treating students as consumers.

This column is the second of two parts dealing with the challenges faced by today’s higher education institutions.

After the pivot point of the flood of G.I. Bill students, higher education began to enjoy an expansion of facilities and influence matching the growing prosperity of the country. Another pivot point awaited them, though: the 1960s.

For America’s colleges and universities, the latter half of the 1960s was not a happy time. The unrest and turmoil that was roiling our nation at large was echoed on our campuses. Student protests resembled riots; school buildings were occupied, offices ransacked and general disorder reigned supreme. On some campuses, student protesters wandered around carrying rifles and wearing bandoliers of ammunition. Posters of Che Guevara adorned dorm rooms.

On some campuses the situation resembled a coup rather than a student protest. Unlike the returning G.I.s and the other scholars of the 1940s and 1950s, these students had arrived on campuses not just to study but to change things to their liking.

What the campus riots succeeded in demonstrating was that most college administrations were invertebrate. Criminal actions and rules violations committed during these student uprisings were only rarely prosecuted or punished in any way.

The next pivot point is more difficult to attach to a precise date, because it was evolutionary instead of revolutionary. It was an idea that, beginning in the 1980s, gradually took hold of college leadership and changed the way it thought about students and, as a result, changed higher education.

The idea was straightforward enough: model the school after a modern, customer-driven corporation and market college’s economic benefits to potential customers. What college administrators failed to see was the fundamental contradiction in treating students as consumers. The price for that oversight would come later.

Over time on campuses across the country the consumer-driven campus idea would include a wide range of changes, from upgrading student dormitories and food to shifting educational values like curriculum, grades, faculty evaluations, degree requirements, and academic standards.

The changes were not uniform throughout higher education. In fact, it was not unusual to find significant differences among the different major areas of study at the same college.

At the beginning customer-driven education seemed like a good idea, and it did seem to keep the lid on things at our colleges, even while they absorbed the effects of operating cost escalations and a relentless erosion of students’ preparedness for college-level academic course work.

Just as business tactics that keep a lid on things are rarely “winning strategies,” in the long run the customer-driven campus may reveal a similar flaw. The extent of current campus unrest and student demonstrations has resembled a 1960s reenactment, although the reasons behind them are quite different. The sixties student demonstrators wanted something done about external things such as the unpopular war in Vietnam and civil rights. Today’s campus demonstrations are about enforcing groupthink.

Anthony Kronman has been teaching in Yale University’s School of Law for forty years and was dean of that school for a decade. With that level of experience his perspective on higher education is extremely valuable. He has written a new book entitled, “The Assault on American Excellence,” and in it we can find some key changes on our campuses which are, or should be, worrisome.

In a telephone interview, Professor Kronman spoke of a disturbing paradox. He said, “Our student bodies are more diverse than they ever had been, yet the culture on campus is one of uniformity.”

What concerns him is not so much the content of the uniformity but its impact on the very central purpose of a university. “Before they come here, students have spent their lives thinking of themselves as members of one group or another, and when they leave, they will enter a world that is structured in much the same way. This is the one time in their lives when they are taught and encouraged to think for themselves as individuals. That is the recipe for democracy, and it is how we can best prepare them for real world.”

That real world, which we share with today’s college students, is itself changing; becoming more politically polarized. It is also characterized by a type of groupthink infused with the belief that those who hold different opinions must be shouted down and vanquished.

The full impact of these changes on higher education, and, ultimately, on our nation and its economy, has not yet been felt. It is clear, though, is that they could mean the end of colleges and universities as we knew them.

Unless college administrators step up and enforce ironclad rules of free discourse and discussion, our colleges will become factories of singular thought. For a country and an economy that from its birth has flourished under innovation and original ideas, this would be a sad fate.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Business

FILE — Jet fuselages at Boeing’s fabrication site in Everett, Wash., Sept. 28, 2022. Some recently manufactured Boeing and Airbus jets have components made from titanium that was sold using fake documentation verifying the material’s authenticity, according to a supplier for the plane makers. (Jovelle Tamayo/The New York Times)
Boeing adding new space in Everett despite worker reduction

Boeing is expanding the amount of space it occupies in… Continue reading

Paul Roberts makes a speech after winning the Chair’s Legacy Award on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
Paul Roberts: An advocate for environmental causes

Roberts is the winner of the newly established Chair’s Legacy Award from Economic Alliance Snohomish County.

Laaysa Chintamani speaks after winning on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
Laasya Chintamani: ‘I always loved science and wanted to help people’

Chintamani is the recipient of the Washington STEM Rising Star Award.

Dave Somers makes a speech after winning the Henry M. Jackson Award on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
County Executive Dave Somers: ‘It’s working together’

Somers is the recipient of the Henry M. Jackson Award from Economic Alliance Snohomish County.

Mel Sheldon makes a speech after winning the Elson S. Floyd Award on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
Mel Sheldon: Coming up big for the Tulalip Tribes

Mel Sheldon is the winner of the Elson S. Floyd Award from Economic Alliance Snohomish County

Craig Skotdal makes a speech after winning on Tuesday, April 22, 2025 in Tulalip, Washington. (Olivia Vanni / The Herald)
Craig Skotdal: Helping to breathe life into downtown Everett

Skotdal is the recipient of the John M. Fluke Sr. award from Economic Alliance Snohomish County

Helion's 6th fusion prototype, Trenta, on display on Tuesday, July 9, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Helion celebrates smoother path to fusion energy site approval

Helion CEO applauds legislation signed by Gov. Bob Ferguson expected to streamline site selection process.

The Coastal Community Bank branch in Woodinville. (Contributed photo)
Top banks serving Snohomish County with excellence

A closer look at three financial institutions known for trust, service, and stability.

Image from Erickson Furniture website
From couch to coffee table — Local favorites await

Style your space with the county’s top picks for furniture and flair.

2025 Emerging Leader winner Samantha Love becomes emotional after receiving her award on Tuesday, April 8, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
Samantha Love named 2025 Emerging Leader for Snohomish County

It was the 10th year that The Herald Business Journal highlights the best and brightest of Snohomish County.

2025 Emerging Leader Tracy Nguyen (Olivia Vanni / The Herald)
Tracy Nguyen: Giving back in her professional and personal life

The marketing director for Mountain Pacific Bank is the chair for “Girls on the Run.”

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.