Staying healthy isn’t always easy, but accessing health care should be. That’s Practice Manager Lydia Alexander’s focus at Community Health Centers of Snohomish County’s Everett-College Clinic: flexible, welcoming, patient-centered care.
“What makes our clinic stand out is our team. They truly listen, and meet patients where they are,” she says. “Patient-centered care means making decisions WITH the patient, not FOR the patient. We strive to create a safe, open environment where patients feel comfortable being honest, and we set goals together.”
The more physicians and specialists know about their patients, the better care they can provide.
“We want to hear what patients are going through, because that affects their health. It starts by getting to know them and building rapport. We get to know not just our patient’s names but also their kids’ names — you’re not just a number.”
If you’re coming in for treatment every week, the welcoming staff will get to know your preferences and go the extra mile to ensure you’re comfortable.
“We also regularly facilitate feedback to keep improving, and ensure both our staff and our patients feel valued and supported.”
Removing barriers to care
Community Health Center of Snohomish County clinics have staff on-site to help patients sign up for health insurance, and offers services on a sliding scale to ensure that money isn’t a barrier to care.
“Transportation, food and a place to stay can also be barriers to care. The more we understand your story, the better we can help you reach your health goals.”
The Everett-College Clinic is conveniently located at 930 North Broadway right next to a major bus transit center and on Everett Community College campus so it’s easy to access. They also offer in-person, phone and video appointments for added flexibility.
“We have thorough cleaning and COVID-protocols in place, and offer remote visits to meet each patient’s level of comfort,” Alexander says.
Primary Care for all ages, plus specialized care
“We offer care from birth to as old as you get, and also have a number of other services on-site. The more flexible we are with our care, the easier it is for our patients to receive the best care.”
- Family practice for all ages
- Chronic disease management including diabetes, high blood pressure, COPD
- Well Child checks, sports physicals
- Immunization, including the COVID-19 vaccine
- Birth control and family planning
- Behavioral health for adults, and for children aged 3-20
- Chemical dependency or substance abuse treatment
- Nutrition counselling from a registered dietician
- Medication management from an on-site physician
- Social worker
Everett College Clinic is open Monday through Saturday. To make an appointment call 425-595-3900 or book online at chcsno.org/everett-college-clinic.
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