Flight attendant helped to land American Airlines 767

CHICAGO — Patti DeLuna hadn’t piloted a plane in about 20 years until this week.

Back then, it was a small Cessna. On Monday, she quickly stepped up to a Boeing 767 airliner.

DeLuna, 61, an American Airlines flight attendant, helped her captain land the airliner at O’Hare International Airport after the flight’s first officer fell ill with stomach flu.

“I was the best available (back-up pilot) they had on the plane,” DeLuna said Tuesday from her California home. “I spent a lot of time in the cockpit looking at the flight deck panel and asking questions. My first question to the captain was, ‘Where are the brakes?”’

DeLuna was scheduled to be off work on Monday, but she was called in to replace another flight attendant for the trip from San Francisco to Chicago with 225 passengers on board.

The flight to O’Hare was running late. Then, about two hours into the flight, after the first officer made repeated trips to the bathroom, the captain moved him to a spare seat in the rear of the cockpit and DeLuna took over his right seat at the flight controls, she said.

At first, the veteran captain of American Flight 1612 checked to see if any off-duty pilots were on the flight. No luck.

The flight’s purser also had been a pilot many years ago. But DeLuna, with a mere 300 flight hours and a commercial pilot’s certificate that she earned in about 1970 and was no longer current, was selected by the captain.

“That doesn’t mean I’m a hot shot pilot, it only means I was the best they had — I was the best candidate for the job at the time,” DeLuna said.

“I felt terrible for the first officer,” she went on. “But I was so excited. It was way more fun than serving meals from the galley.”

“I was thinking about survival. I was thinking about getting it down the best I could. I don’t feel like a hero. When you work on an airplane, you work as a team. You do whatever you can do to help.”

The captain assigned DeLuna to change the altimeter settings a few times because the altimeter gauge, which measures the airplane’s altitude, was on the right side of the flight deck panel, she said. She also familiarized herself with the cockpit’s public-address system.

“Otherwise, I let the captain know I was not the panicky type,” said DeLuna, who has been a flight attendant for 32 years, 14 1/2 of them at American. She previously worked for TWA and Flying Tigers, she said.

“The captain had me watch for traffic and listen to the radio for our aircraft call number to receive course headings from air-traffic control,” she said.

American officials said the flight crew did an outstanding job handling the situation.

One pilot is fully capable of flying a 767. In fact, the sophisticated plane, equipped with an array of computers, can fly and land by itself.

But there is plenty of work for two pilots to do, especially during a descent to the crowded airspace around Chicago and at touchdown.

“Two heads are better than one,” DeLuna said, “even though the captain was so collected and really, really good. What was most important was that we did our jobs in a connected fashion.”

No announcement was made to the passengers about the change of pilots, DeLuna said. The plane landed normally.

The Chicago-based first officer, who vomited repeatedly during the flight, rested until the plane was parked at the gate in Chicago.

“He missed a beautiful landing,” DeLuna said.

The first officer was treated by paramedics and taken to a local hospital, where he was later released. He was recuperating at home on Tuesday, officials said.

“This was an example of how our flight attendants are able to step up to the plate in an emergency,” said Jeff Pharr, a spokesman for the Association of Professional Flight Attendants. “We are proud of what they do to keep passengers safe.”

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Local News

Gage Wolfe, left, a senior at Arlington High School and Logan Gardner, right, a senior at Marysville Pilchuck High School work with their team to construct wooden framed walls, copper plumbing, electrical circuits and a brick facade on Tuesday, Feb. 10, 2026 in Marysville, Washington. (Olivia Vanni / The Herald)
High schoolers construct, compete and get career-ready

In Marysville, career technical education students showed off all they’d learned at the SkillsUSA Teamworks Competition.

The Edmonds City Council on Tuesday, Jan. 6 in Edmonds, Washington. (Will Geschke / The Herald)
Edmonds issues moratorium on development in Deer Creek aquifer

The ordinance passed unanimously Tuesday, giving the city time to complete a study on PFAS in the area.

Taylor Scott Richmond / The Herald
Getchell High School students protest ICE during their walkout demonstration on Wednesday in Marysville.
Marysville students peacefully protest ICE

Around 150 Getchell High School students walked out of school to line 67th Avenue Northeast as cars drove by on Wednesday morning.

Logo for news use featuring Snohomish County, Washington. 220118
Snohomish County voters continue to approve most school levies, bonds

The Monroe School District operations levy, which was failing after initial results, was passing Thursday with 50.4% of the vote.

People fish from the pier, hold hands on the beach and steer a swamped canoe in the water as the sun sets on another day at Kayak Point on Monday, June 12, 2023, in Stanwood, Washington. (Ryan Berry / The Herald)
Kayak Point Park construction to resume

Improvements began in 2023, with phase one completed in 2024. Phase two will begin on Feb. 17.

Everett
Everett to pilot new districtwide neighborhood meetings

Neighborhoods will still hold regular meetings, but regular visits from the mayor, city council members and police chief will take place at larger districtwide events.

A truck drives west along Casino Road past a new speed camera set up near Horizon Elementary on Wednesday, May 8, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Crashes, speeding down near Everett traffic cameras

Data shared by the city showed that crashes have declined near its red light cameras and speeds have decreased near its speeding cameras.

Community Transit is considering buying the Goodwill Outlet on Casino Road, shown here on Tuesday, Jan. 6, 2026 in Everett, Washington. (Will Geschke / The Herald)
Community Transit to pay $25.4M for Everett Goodwill property

The south Everett Goodwill outlet will remain open for three more years per a proposed lease agreement.

Logo for news use featuring Snohomish County, Washington. 220118
Parent support collaborative worries money will run out

If funding runs out, Homeward House won’t be able to support parents facing drug use disorders and poverty.

Carlos Cerrato, owner of Taqueria El Coyote, outside of his food truck on Thursday, Jan. 29, 2026 in Lynnwood. (Olivia Vanni / The Herald)
Everett proposes law to help close unpermitted food carts

The ordinance would make it a misdemeanor to operate food stands without a permit, in an attempt to curb the spread of the stands officials say can be dangerous.

Quinn Van Order speaks to the Lynnwood City Council in opposition of the current Flock cameras before the council votes on their current contract with Flock on Monday, Feb. 23, 2026 in Lynnwood, Washington. (Olivia Vanni / The Herald)
Lynnwood becomes one of the 1st in the state to terminate Flock contract

The City Council unanimously voted to end the agreement Monday in response to privacy concerns from the community.

Edmonds Mayor Mike Rosen gives his State of the City address on Thursday, March 20 in Edmonds, Washington. (Will Geschke / The Herald)
Edmonds invites community to State of the City Address on March 16

Mayor Mike Rosen will discuss the city’s accomplishments over the past year, current projects and his vision for the future of Edmonds.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.