Microsoft upgrade aims to make Hotmail cool again

SAN FRANCISCO — Microsoft Corp. is trying to make Hotmail cool again.

The free Web mail service soon will be switching to a new approach that Microsoft hopes will give Hotmail an edge over rival offerings from Yahoo Inc. and Google Inc.

The upgrade, expected to be available in July or August, will automatically sort incoming messages into different categories devoted to users’ key contacts and Internet social networks. It also will provide previews of incoming photos, videos and other material without having to open an attachment or click on a link.

Other tools are being added to make it less cumbersome to send photos, videos, documents and other attachments to e-mail recipients. Another tweak is supposed to make is easier to sync Hotmail on mobile phones.

ADVERTISEMENT
0 seconds of 0 secondsVolume 0%
Press shift question mark to access a list of keyboard shortcuts
00:00
00:00
00:00
 

It’s all part of the most extensive overhaul to Hotmail since Microsoft bought the service 12 years ago, said Chris Jones, a Microsoft executive who is overseeing the renovations.

“Our service wasn’t doing the best job that it could,” Jones said during a Monday preview of the makeover.

The new features are supposed to enable people to spend less time managing their inboxes and more time enjoying and digesting what’s in the messages.

Microsoft is hoping the added convenience will help overcome the perception that Hotmail was growing stale as Google and Yahoo added more bells and whistles to their free Web mail services.

Even as it made relatively few changes, Hotmail remained the world’s most used service with 360 million users, according to statistics complied by comScore Inc. Yahoo ranks second globally with about 284 million users followed by Google’s Gmail at 173 million users.

Now Microsoft thinks it might have a shot of supplanting Yahoo as the top Web mail service in the U.S. (Yahoo’s e-mail service has 95 million U.S. users compared to 47 million for Hotmail and 43 million for Gmail, according to comScore).

Hotmail’s most significant changes will provide new ways to look at photos and videos sent through e-mail. Microsoft expects this feature to be particularly popular because it says 55 percent of Hotmail’s storage is consumed by photos sent as attachments.

The new technology will detect when an e-mail contains a photo attachment and automatically display a thumbnail of the image (or images) at the top of the message. Hotmail will provide similar previews when it detects links to photo-sharing sites Flickr and SmugMug or to video-sharing sites YouTube and Hulu.

Other changes are designed to make it easier to send photos, video and other Web content. A new insert bar will allow users to send up to 10 gigabytes — about 200 photos each containing 50 megabytes — by uploading them to Microsoft’s free online storage service Skydrive, where they can only be viewed by the recipients of the e-mail.

Videos and other Internet material can be found through a new panel that will connect Hotmail to Microsoft’s Internet search engine, Bing. The videos and other Bing-generated content can then be inserted into an e-mail with a mouse click. The e-mail recipient will then be able to see the video or other material without having to click through a Web link.

As it spruces up Hotmail, Microsoft also will try to make it more secure. Embracing a change recently made by Gmail, Microsoft is adding a so-called “secure sockets layer” (denoted by “https” before a Web address) that encrypts e-mail to make it less vulnerable to computer hackers.

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Local News

Jennifer Humelo, right, hugs Art Cass outside of Full Life Care Snohomish County on Wednesday, May 28, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
‘I’ll lose everything’: Snohomish County’s only adult day health center to close

Full Life Care in Everett, which supports adults with disabilities, will shut its doors July 19 due to state funding challenges.

(City of Everett)
Everett’s possible new stadium has a possible price tag

City staff said a stadium could be built for $82 million, lower than previous estimates. Bonds and private investment would pay for most of it.

The Edmonds City Council gathers to discuss annexing into South County Fire on Tuesday, Dec. 3, 2024 in Edmonds, Washington. (Olivia Vanni / The Herald)
Community group presents vision for Edmonds’ fiscal future

Members from Keep Edmonds Vibrant suggested the council focus on revenue generation and a levy lid lift to address its budget crisis.

The age of bridge 503 that spans Swamp Creek can be seen in its timber supports and metal pipes on Wednesday, May 15, 2024, in Lynnwood, Washington. The bridge is set to be replaced by the county in 2025. (Ryan Berry / The Herald)
Snohomish County report: 10 bridges set for repairs, replacement

An annual report the county released May 22 details the condition of local bridges and future maintenance they may require.

People listen as the Marysville School Board votes to close an elementary and a middle school in the 2025-26 school year while reconfiguring the district’s elementary schools to a K-6 model on Wednesday, Jan. 22, 2025 in Marysville, Washington. (Olivia Vanni / The Herald)
Marysville schools audit shows some improvement

Even though the district still faces serious financial problems, the findings are a positive change over last year, auditors said.

Outside of the Madrona School on Monday, Aug. 26, 2024 in Edmonds, Washington. (Olivia Vanni / The Herald)
Sewer district notifies Edmonds schools of intent to sue

The letter of intent alleges the school district has failed to address long-standing “water pollution issues” at Madrona K-8 School.

Cars drive along Cathcart Way next to the site of the proposed Eastview Village development that borders Little Cedars Elementary on Wednesday, May 7, 2025 in unincorporated Snohomish, Washington. (Olivia Vanni / The Herald)
Former engineer: Snohomish County rushed plans for Eastview development

David Irwin cited red flags from the developers. After he resigned, the county approved the development that’s now stalled with an appeal

Edie Carroll trims plants at Baker's Acres Nursery during Sorticulture on Friday, June 6, 2025 in Everett, Washington. (Olivia Vanni / The Herald)
Sorticulture, Everett’s garden festival, is in full swing

The festival will go through Sunday evening and has over 120 local and regional vendors.

Students attending Camp Killoqua next week pose with Olivia Park Elementary staff on Friday, June 6 near Everett. Top, from left: Stacy Goody, Cecilia Stewart and Lynne Peters. Bottom, from left: Shaker Alfaly, Jenna Alfaly and Diana Peralta. (Will Geschke / The Herald)
A school needed chaperones for summer camp. Everett cops stepped up.

An Olivia Park Elementary trip to Camp Killoqua would have been canceled if not for four police officers who will help chaperone.

Cascadia College Earth and Environmental Sciences Professor Midori Sakura looks in the surrounding trees for wildlife at the North Creek Wetlands on Wednesday, June 4, 2025 in Bothell, Washington. (Olivia Vanni / The Herald)
Cascadia College ecology students teach about the importance of wetlands

To wrap up the term, students took family and friends on a guided tour of the North Creek wetlands.

Everett’s minimum wage goes up on July 1. Here’s what to know.

Voters approved the increase as part of a ballot measure in the November election.

Logo for news use featuring Snohomish County, Washington. 220118
State declares drought emergency for parts of Snohomish County

Everett and the southwest part of the county are still under a drought advisory, but city Public Works say water outlooks are good.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.