Remedy Tulalip general manager Doug Boon and his knowledgeable staff have customer service at the heart of what they do for guests seeking cannabis products.

Remedy Tulalip general manager Doug Boon and his knowledgeable staff have customer service at the heart of what they do for guests seeking cannabis products.

New one-stop shop in Marysville for cannabis consumers

Tulalip Tribes bring you expertise on a wide variety of cannabis products

The cannabis industry has grown steadily since recreational marijuana became legal in the State of Washington about six years ago. What that means is you can freely purchase cannabis-related products without having to drive too far, no matter where you happen to reside in the state.

Marysville saw its first such retailer set up shop in August, when Remedy Tulalip opened the doors to its expansive new store. Wholly owned by the Tulalip Tribes, the outlet is a full-service facility that stocks a wide variety of products.

Customer service the key to success

Remedy’s general manager, Doug Boon, brought with him 20 years’ experience in the hotel and hospitality industry, as well as in tribal business management. He knows that legalizing cannabis has created a highly competitive marketplace, which can be great for the end user. But his background tells him it’s still primarily about customer service.

“The consuming public out there has a lot of opportunity to shop around,” Boon says. “Where you really differentiate yourself is in that positive experience you provide when guests walk in the door: if you give them that, then they will return. Price is important, too, but we want you to have the best experience possible.”

Knowledgeable staff help guide guests

Remedy hired people with retail cannabis experience to get the outlet up and running. But Boon says ongoing product education for employees and research into the medicinal potential for cannabis will help staff broaden their knowledge and be able to better help guests navigate the multitude of products available.

Where the “cannabis consultant” service offered by Remedy works well to guide guests who may be canna-tourists, roughly 85-90 per cent of guests know exactly what they’re looking for, Boon says. Many order online then come in for pickups, and for them, speed of service is important. As such, Remedy has worked hard to streamline the buying process in-store for such guests.

Other reasons to stop by Remedy Tulalip:

  • The Remedy Rewards membership program enables regular guests to receive discounts and special deals
  • Serving military and veterans, people with any Tribal Card, and those over 50 qualify for a 10-per-cent discount
  • Remedy Tulalip works closely with more than 50 suppliers to provide a wide variety of cannabis and related products.

From a community standpoint, the store is expected to produce other benefits as a result of its operations.

“What we’re hoping is that earnings from the sale of recreational cannabis can fund other initiatives for the tribes,”Boon says. “We make sure that the money that is earned goes back into helping address problems of addiction on and off the reservation.”

*****

To find out more visit remedytulalip.com or stop by the store on 34th Avenue NE, between Home Depot and Walmart.

Talk to us

More in Marketplace

Best Blood main image
Best Blood Sugar Pills 2021 Top Diabetes Support Supplements

Stable blood sugar is crucial for health. Many diabetics take supplements to… Continue reading

TSR-EDH-One Shot-20210305
One Shot Keto Reviews: Is It Right For You? Pros & Cons Report

If you’re reading this, then there is a good chance you’re looking… Continue reading

Soulmate Sketch main image
Master Wang Soulmate Sketch Review: Psychic Soulmate Drawings?

Are you tired of blaming yourself for not finding your soulmate? Have… Continue reading

Keravita main image
Keravita Pro Reviews: Real Scam Risks No One Is Talking About

Nails and hair that are healthy-looking and well-nourished are always an indication… Continue reading

t
BioFit Reviews: Latest Customer Updates (Critical Research)

BioFit is a probiotic weight loss pill by Nature’s Formulas that claims… Continue reading

Gluco main image
Gluco Shield Pro Review: Cheap Ingredients or Pills That Work?

Gluco Shield Pro is a recently introduced dietary supplement intended to assist… Continue reading

Glucofort Reviews main image
Glucofort Reviews – What to Know First Before Buying Glucofort!

Blood sugar issues have risen significantly in recent times. The effects of… Continue reading

At Quail Park of Lynnwood, the committed caregivers have demonstrated truly super abilities as they and residents together navigate the realities of life during a pandemic.
These caregivers are simply super!

Think of a superhero and you’ll likely conjure images of a fancy… Continue reading

TSR
Arctic Air Pure Chill Portable AC Review – Scam or Worth It?

Summer is around the corner, and nobody likes to be soaked in… Continue reading

main image
Best Vision Supplements – Top Eyesight Support Vitamin Pills

As you get older, your vision naturally declines. Even if you have… Continue reading